BS degree in Computer Science, Management Information Systems, Engineering or other related field or equivalent professional experience
Five or more years of progressive IT engineering experience
Three or more years of professional network engineering experience
Solid proficiency with at least two of the following protocols: BGP, OSPF, HSRP, EIGRP, MPLS
Solid understanding of anti - DDoS and IPS/IDS solutions
CCNA certification (or equivalent)
US Citizenship for this position is required by law due to federal customer contracts
Two or more years of experience with a Service provider , preferably in a Data Center environment
CCNP certification
E xperience w orking with network security components such as firewalls, VPNs, load balancers, IPS/IDS
Advanced skill level with Cisco iOS, iOS - XR, and/or Nexus OS (NX - OS)
Hands on experience configuring, testing, troubleshooting on Cisco routing, switching, and securit y platforms like Cisco Catalyst 6500/7600, Nexus 9000/7000, and ASR 9000
KNOWLEDGE, SKILLS, AND ABILITIES
Strong communication skills. Ability to convey techn ical requirements and concepts to technical and non - technical clients and corporate audience
Excellent written and oral communications, problem solving and process management skills
Ability to work well within a team environment in a matrixed organization
Strong interpersonal skills with the ability to interface with all levels of the organizati on
Benefits
This position is Bonus eligible.The "Know Your Rights" Poster is included here:Know Your Rights (English)Know Your Rights (Spanish)The pay transparency policy is available here:Pay Transparency Nondiscrimination Poster-FormattedQTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of aDental insuranceVision insurance401(k)Flexible schedulePerformance bonusParental leave
Additional Information
The Network Engineer I I is primarily responsible for the support of internal and customer physical and virtual networking, and firewall management with a fundamental understanding of those specialties including any associated automation. The candidate must demonstrate the ability to successfully analyze and perform technical and process based problem resolution with an emphasis on customer satisfaction. The candidate must be well versed in Network technologies and display a desire to continuously grow and improve both technical and soft skills.
RESPONSIBILITIES , other duties may be assigned.
Troubleshoot & support networking concepts and protocols such as: BGP, OSPF, VLAN/PVLAN, STP, HSRP/VRRP, IP sub - netting, and routing while increasing your understanding of a wider set of protocols and advanced technologies
C onfigure, test and troubleshoot on platforms like ASR 9000, Nexus 7000 - Nexus 9000s
Engineer and test DDOS and traffic mitigation techniques and solutions
Demonstrate current industry knowledge as it pertains to the following; Management of peering/IX/NAP issues, a proficient level of understanding in contemporary network architectures, networkin g security protocols/procedures, and network scaling/capacity issues
Work with Cisco r outing and switching platforms like Catalyst 6500/7600, ASR 9000, Nexus
Manage assigned tickets to ensure SLA compl iance and customer satisfaction
T roubleshoot network port configuration issues
Understand prefix and access lists , r ead and comprehend traceroutes
Cr eate A, C, and MX records using b asic knowledge of DNS
Maintain/troubleshoot VPN's and ability to check Phase 1 and Phase 2
Triage and escalate tickets accordin g to QTS policy
Conduct firewall rule change s
Work with the 24x7x365 Operations Service Center and be flexible in availability as needed
Qtsdatacenters · Suwanee, GA