Own the strategy, execution, and overall health of Novo's engineering organization across product, platform, and infrastructure.
Set technical direction and standards, balancing delivery velocity with quality, security, and long-term maintainability.
Lead, mentor, and grow a multi-team engineering organization, including engineering managers and senior individual contributors, fostering a culture of ownership, collaboration, and continuous improvement.
Recruit, develop, and retain top engineering talent; define career paths, performance standards, and leveling.
Establish and run a healthy software development lifecycle, ensuring predictable, timely delivery and successful outcomes.
Architecture & Technical Strategy
Define and evolve the architecture of Novo's core banking platform, money-movement systems, card and ledger infrastructure, and public-facing surfaces.
Drive key technical initiatives spanning core ledger and account infrastructure, payments and money-movement rails, card systems, platform/API surface area, and the customer-facing application.
Make sound build-vs-buy and platform-vs-partner decisions, managing technical trade-offs and debt deliberately.
Ensure systems are designed for scale, resilience, observability, and cost efficiency.
Reliability, Security & Quality
Own platform reliability, availability, and performance, including incident response, on-call practices, and post-incident learning.
Partner with InfoSec, Risk, and Compliance to embed security and regulatory requirements into the engineering process and ship products responsibly.
Establish and uphold engineering quality practices, including testing, code review, CI/CD, and change management.
Oversee disaster recovery, data integrity, and the controls required in a regulated financial environment.
AI Strategy & Engineering Productivity
Define and drive the engineering organization's approach to AI, both as a capability embedded in Novo's products and as a tool that raises the velocity and quality of how the team builds.
Champion responsible adoption of AI-assisted development (e.g., code generation, review, testing, and operational tooling) and establish the guardrails, evaluation practices, and standards that keep it safe and effective.
Partner with Product, Data, Risk, and Compliance to evaluate where AI and ML meaningfully improve the customer experience, and ensure AI-powered features meet the security, privacy, fairness, and regulatory bar required in financial services.
Stay abreast of the rapidly evolving AI landscape, applying informed judgment to separate durable capability from hype and to make deliberate build-vs-buy decisions on models, infrastructure, and vendors.
Cross-Functional Partnership
Partner closely with Product and Design leadership to align on roadmap, scope, and sequencing, and to turn product strategy into reliable delivery.
Collaborate with Operations, Compliance, Legal, and banking partners to navigate the regulatory requirements inherent to a fintech company.
Communicate effectiv
Benefits
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Additional Information
Company Description
Novo is a venture-backed fintech that simplifies banking for small businesses. Since our Fall 2018 beta launch, we've expanded offerings from free checking accounts and debit cards to lending products, business tools (invoices, bookkeeping, and more), and integrations.
Today, Novo is a powerfully simple banking platform that serves over 250,000 small businesses. In addition to providing smart tools built for entrepreneurs to better run and grow their businesses, Novo has processed billions in transactions in partnership with a number of established banking partners.
Our vision is to be the go-to platform serving small businesses - from launch to everyday - so business owners can focus on growing, while Novo provides seamless money movement, money storage, and access to capital. We'd like to look back 5-10 years from now and know that we helped new generations of small businesses succeed because of the work we did at Novo.
Novo raised $170 million in venture capital and is backed by leading investors, including Stripes, Valar Ventures, Crosslink Capital, and Notable Capital (formerly GGV). Learn more at https://www.novo.co .
Role Description
Novo is seeking a highly experienced and motivated engineering leader to own and scale our technology organization, architecture, and engineering execution. This role is critical to ensuring the reliability, security, and velocity of the platform that powers banking for over 250,000 small businesses, supporting our rapidly expanding team and business operations. The ideal candidate is a hands-on leader who can set technical direction, build and grow high-performing engineering teams, harness AI to accelerate both what we build and how we build it, and partner closely with Product, Design, and Operations to ship reliable, secure, high-quality software within a dynamic, regulated fintech environment.