Previous experience working in customer service, preferably in a country club or equivalent
RESPONSIBILITIES/DUTIES
Assist PGA TOUR players, Members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
Greet and welcome members and guests
At opening assist in pulling all golf cars from the golf car facility to the bag staging area
Remove golf bags from member's and guest's car and load them on a golf cart. Where applicable, drive the golf car to the staging area
Give all members and guests miscellaneous information that may help them in playing the course. (e.g. yardage markers on sprinkler heads are measured to the middle of the green.)
At closing, drive golf cars into golf car facility and plug them into the battery charger
Ensure that the Golf Car Facility is always clean and orderly
Perform periodic car maintenance and minor special repairs. Update car service records
Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member's or guest's vehicle
Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests
Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas
Special projects or other duties as assigned
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
Travel
Travel is not expected for this position
Work Schedule Expectations
This position requires shifts as necessary based on business levels
Supervisory Responsibility
This position has no direct supervisory responsibilities
Benefits
Health insuranceVision insuranceEquity / stock options
Additional Information
Located in the heart of the Texas Hill Country, TPC San Antonio is a private resort, accessible exclusively to Members, their guests and guests of the adjoining JW Marriott San Antonio Hill Country Resort & Spa. TPC San Antonio provides our Members and Resort guests the avenue to enjoy 36-holes of championship golf, along with a host of resort benefits, from fine dining to luxury spa treatments to hours at the on-site Riverbluff Water Experience. TPC San Antonio opened in January 2010 with two 18-hole championship golf courses designed by two of golf's most innovative architects: Pete Dye and Greg Norman. Both courses have played host to TOUR events with The Oaks course serving as the host venue of the PGA TOUR's Valero Texas Open since 2010.
Tee up your career as a part of our team with the TPC Network!
The Outside Operations Staff provide critical service to our members and guests. Usually, they are the first Club representative to meet and greet members and guests when they arrive at the Club.