Supports tasks and goals set forth by local leader and rental supervisor on duty
Conduct pre- and post-rental equipment inspections.
Ensure all rental agreements are properly completed.
Provide excellent customer service and address customer inquiries.
Maintain and clean vessels and equipment.
Monitor weather conditions and advise customers accordingly.
Assist customers with boarding and disembarking vessels.
Handle payment transactions and maintain accurate records.
Communicate equipment repair/replacement needs with local leader/rental supervisor.
Enforce all safety regulations and company policies.
Assist in marketing and promotional activities for the rental program.
Learn and be able to respond to Emergency Response Policy.
Education Level: High School or GED
Requirements
Strong communication skills
Able to lift and move objects up to 100 lbs.
Availability to work Fridays, Saturdays, and Sundays
Desire to work in the outdoors
Benefits
Health insurance
Additional Information
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
Position Purpose: Key duties include managing reservations (including collecting payment, tracking rental fleet, organizing paperwork), conducting safety checks on all rental equipment, providing excellent customer service, and handling inquiries/issues promptly with the support of the rental supervisor on duty. Will have strong organizational skills, a passion for the outdoors, and the ability to work effectively in a fast-paced environment. Prior experience in hospitality, service, or recreational fields is a plus.
The anticipated base pay rate for this Rental Representative position is $17.00.
Availability is required from April 11th through October 31st to accommodate training dates; the actual season duration is shorter.
Work Location: This position is based at Grafton Lakes State Park.
Llbean · Albany, NY