Consultant, Organisational Change - Financial Crime Operations

About the role

Support in change implementation through hands-on tasks of rolling out change initiatives, including documenting change impacts, preparing communication materials, coordinating training sessions and gathering feedback from stakeholders. Undertake the foundational work of documenting change plans, tracking progress, and compiling reports that help the team stay on track and aligned with overall objectives. As part of their role, the Change Consultant is exposed to many different types of work in the squad across the design, development and release phases. By working with many different specialists, different phases of work, and contributing to many different deliverables, the Change Consultant is in a unique position to e ngage actively in learning the principles of change management and grow delivery-related skill sets. MAIN RESPONSIBILITIES Change management methodology - Foundational understanding and experience with change management methodology and tools, including change readiness assessments, impact assessments and change adoption risks/mitigates Attention to Detail - Able to meticulously manage and document various aspects of change initiatives, ensuring accuracy and consistency in all materials. Adaptability - Comfortable working in a dynamic environment where priorities may shift and able to pivot quickly while maintaining a positive attitude. Basic project management - Familiar with foundational project management principles to help keep track of timelines, deliverables, and dependencies under the guidance of senior team members. Collaboration and teamwork - works well within a team, contributing to collective goals and supporting colleagues to achieve successful change outcomes. Analytical and critical thinking - Ability to gather and analyse data, including through probing and insightful questioning to elicit further information, related to change impacts and provide insights that help the team refine their approaches. Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time. YOUR SKILLS AND EXPERIENCE: Experience (2+ years) of supporting change management delivery and active involvement in foundational change management methodology and tools Experience assisting in identifying and engaging stakeholders, helping to ensure their needs and concerns are considered throughout the change process. Experience in participating in assessing the impacts of changes to identify potential challenges and areas needing additional support Experience conveying information and updates to stakeholders, both in writing and verbally, to support the broader change communication strategy Experience supporting the development and delivery of training sessions and workshops, ensuring that end-users are well-prepared for upcoming changes. Experience with tracking business readiness and change adoption Demonstrated experience working in a cross-functional, agile environment and contributing to key agile ceremonies/practices Demonstrable commitment to continuous learning and a willingness to learn and grow within the field of change management, actively seeking feedback and new knowledge to enhance skills. THE BENEFITS AND PERKS 1. Generous compensation and benefit package Attractive salary and benefits 20-day annual leave and 7-day sick leave, etc. 13th month salary and Annual Performance Bonus Premium healthcare for yourself and family members Monthly allowance for team activities Premium welcome kit and frequent appreciation gifts Extra benefits for long-term employees 2. Exciting career and development opportunities Large scale products with modern technologies in banking domain Clear roadmap for career advancement in both technical and leadership pathways Well-structured learning and development programs (technical and soft skills) Sponsored certificates in both IT and banking/finance Premium account on Udemy English learning with native teachers Opportunity for traveling & training in Australia 3. Professional and engaging working environment Hybrid working model and good work-life balance Well-equipped & modern Agile office with fully stocked pantry Special programs to improve your physical and mental health Annual company trip and events A solid talented team behind you - great people who love what they do A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have th