Manager, Enablement Programs and Content

About the role

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations. What Makes This Role Great: In this role, you will act as the architect of our internal and external knowledge ecosystem, directly influencing the productivity of our global Customer Success and Support teams. You will have the unique opportunity to shape how technical specs are translated into customer-ready success stories, partnering across Product, Marketing, and AI teams to redefine the customer journey for the AECO industry. Key Exciting Responsibilities - Design and facilitate high-impact onboarding programs to decrease "time-to-productivity" for new support agents and success managers. - Spearhead the content strategy by building a library of high-impact customer-facing decks, case studies, and "customer-ready" help articles. - Own the internal knowledge management framework, ensuring product updates and competitive intelligence are documented and accessible. - Conduct evaluation strategies and leverage analytics to monitor the effectiveness of knowledge assets and ROI of enablement efforts. - Partner with the AI Program Manager to ensure successful AI output and self-service effectiveness through metrics collection and reporting. Essential Skills & Experience - 3-5 years of experience in Sales Enablement, Product Marketing, or SaaS management with a proven track record of managing people. - Exceptional writing and communication skills with the ability to simplify complex technical concepts into persuasive content. - Strong analytical mindset with the ability to track metrics like ramp time and asset usage to prove ROI. - Proficiency with design and management tools such as Canva, Google Slides, Figma, or LMS/CMS platforms like Docebo and Seismic. Bonus Points For: - Experience managing internal and external content across multiple languages and diverse cultural contexts. - Advanced expertise in Knowledge Base Management, including help centers, wikis, and technical databases. - Prior experience in the AECO or construction technology industry. Logistics Location Westminster, CO; Portland, OR; or Atlanta, GA (Hybrid/Office) Travel Requirement: 10% Why You'll Love Working With Us At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem". You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers". Enablement Manager, Sales Enablement, Product Marketing, Knowledge Management, SaaS, Customer Success Training, Content Strategy, Docebo, AECO, Technical Writing, Program Management, Instructional Design Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Le