Assistant Manager (Bojangles)

About the role

Position Summary: The Assistant Store Manager (ASM) plays a key leadership role in the day-to-day operations of the restaurant. Working alongside the General Manager, the AGM helps ensure top-quality customer service, operational excellence, and team development. This position is responsible for helping lead the team, manage inventory, uphold Bojangles' brand standards, and drive store performance. Key Responsibilities: Assist the General Manager in overseeing restaurant operations, including food quality, speed of service, cleanliness, and staff performance. Ensure consistent, high-quality guest experiences by coaching team members and holding them accountable to standards. Help recruit, train, and develop employees to build a strong, effective team. Support inventory management, ordering, and cost control efforts. Monitor compliance with food safety, sanitation, and workplace safety regulations. Manage shifts effectively, including opening/closing procedures, labor deployment, and handling customer concerns. Drive sales through excellent service and suggestive selling. Serve as the acting General Manager when the GM is not present. Qualifications: 1-2 years of restaurant leadership or shift management experience (Quick Service or Fast Casual preferred) Strong communication and problem-solving skills Proven ability to lead, train, and motivate teams Basic knowledge of labor management and food cost control Availability to work flexible hours, including weekends and holidays

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Company Intel

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