Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.
Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
Own day-to-day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.
Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
Plan, build, and execute shipments (with AI agent support) aligned to customer expectations
Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.
Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities.
Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs.
Operate with urgency and a team-first mindset by supporting teammates' customers when needed and contributing in daily/weekly stand-ups.
Required Qualifications:
High School Diploma or GED.
Minimum 6 months Customer Engagement Experience internal or external
Ability to travel up to 10%
Requirements
Bachelor's Degree from an accredited college or university.
Attention to detail, accuracy, and problem-solving.
Demonstrated negotiation, collaboration, and influencing skills.
Proficient in Microsoft Office Suite of Programs.
Values a diverse and inclusive work environment.
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$19.23 - $38.47
Equal Opportunity
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:Three medical plans which includePrescription drug coverageEnhanced Fertility benefitsFleHealth insuranceRemote work options
Additional Information
C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long‑term, trusted relationships. In this role, you will leverage AI‑powered tools to simplify quoting, planning, and scheduling-so you can focus on selling, problem‑solving, and growing revenue. You will operate with autonomy while being backed by the scale, technology, and credibility of a global supply chain leader. Supported by structured onboarding, coaching, and recognition for results, you will have a clear path for accelerated career growth in a high‑performance environment. If you're driven, entrepreneurial, and motivated by winning with customers, this role offers the chance to run your own business-with unmatched support behind you.
Chrobinson · Phoenix