AI Integration Specialist - Customer Office

About the role

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. Job Summary We're seeking an experienced AI Integration Specialist to independently drive AI solution delivery within our customer office, driving innovation through the implementation and enablement of AI across Managed Services, Customer Success and Technical Account Management. This is a fully remote role that combines technical problem-solving with business acumen. Your primary focus will be leveraging and extending our AI platform (Amazon Quick) - configuring, building upon, troubleshooting, and integrating solutions that enhance customer experience and support the growth of our business. This role is ideal for someone who finds satisfaction in building on an existing platform's capabilities through configuration and integration, partnering with the business to enable AI to have a measurable business impact, and who has the instinct to dig in and figure things out when they don't work as expected.