Senior Analyst, Supply Chain

About the role

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. This position is based out of Toyota Headquarters in Plano, TX Who we're looking for Toyota's Warranty Field Operations is looking for a passionate and highly motivated Senior Analyst, Supply Chain The primary responsibility of this role is to be the liaison between Headquarters (HQ), Region and Dealerships identifying areas of opportunity to reduce unnecessary warranty spend through official programs and ad hoc trend analysis activities. Development of new tools, visualizations for HQ, Regional Staff and Dealers to utilize through new reports, dashboards and training. Reporting to the Manager - Supply Chain, the person in this role will support the warranty operations objective to reduce unwarranted claim costs

Responsibilities

• Create/develop internal and external data visualizations as well as exploring new comparison models with reports in Tableau and Alteryx to analyze national expense trends.
• Support Warranty Assessment Score (WAS) program, maintenance and future development.
• Evaluate repair cost and dealer repair patterns to identify potential issues and dealer misuse. Present the Warranty Assessment Score (WAS) results.
• Review dealership claim submissions, operation code use, cost ranking to identify potential expense irregularities that require investigation and perform necessary and corrective dealer debits/chargebacks.
• Perform dealer debits/chargebacks to support expense control activities
• What you bring
• Bachelor's degree or related experience
• Experience with statistical data analysis, and report development using Tableau and Tableau Server or Power BI
• Experience with database query tools (ex. Alteryx, MySQL, Power BI etc.)
• Experience with automotive fixed operations experience (Direct/Indirect)
• Willing to travel up to 50%
• Added bonus if you have
• Technical Experience / Certifications (ASEs)
• 5 years of field or dealership experience.
• Customer relations experience
• Practical application of statistical or data science methodologies (Predictive modeling /Python)
• Understanding of basic computer programming concepts (Logic flows / function statements / Iteration)
• What we'll bring
• During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Vehicle purchase & lease programs
• Comprehensive health care and wellness plans for your entire family
• Flextime and virtual work options (if applicable)
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Flexible spending accounts
• Relocation assistance (if applicable)
• Belonging at Toyota
• Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' eff

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Toyota North America? Share your experience