Police Business Services Manager

About the role

Under the supervision of the Police Chief, responsible for managing all business operations of the assigned department, which includes accounting, budgeting, record management systems, customer service and management of all administrative positions and functions within the Police Records Management, Property/Evidence Unit, and Police Budget. Responsible for standard office management needs, filing of agenda items, contract logs, RFP process coordination, timecard entry and payroll. ESSENTIAL RESPONSIBILITIES Manage assigned department staff members, which includes organizing, monitoring, performance evaluations, advertising positions, personnel selection and hiring, training and personnel actions including discipline, time management and termination. Oversee the department's administrative division, including providing guidance and leadership for preparation of Council Agenda items, p-card allocations, open records requests, personnel tasks, quarterly meetings, cash report preparation, and other tasks as assigned. Participate in meetings with executive personnel including City Manager, City Council, department directors, Chief Financial Officer, City Attorneys and Budget Manager. Manage, prepare and coordinate the processes including departmental budgeting, contract awards, change orders and addendums, issuance of purchase orders, and contract administration/management including contractor, consultant and vendor payments. Coordinate the department's strategic plan goals and performance measures related to budget. Prepare all department related City Council agenda items for all board and committee meetings. Direct and manage the development and implementation of goals, objectives, policies, and priorities for each assigned service and/or operational area; assist in leading the strategic planning process for the organization. Establish priorities; develop, oversee, evaluate, and implement the efficiency and effectiveness of new and innovative programs, methods, and procedures to enhance productivity through improved work procedures, practices, communications, and accountability; conduct operational audits to assist department/division in performing at optimal levels. Manage multiple programs and special projects simultaneously to include researching, compiling, and analyzing information, preparing reports, identifying alternatives, and making and justifying recommendations. Lead, plan, implement, and manage complex projects and programs related to strategic programming. Investigate and resolve internal and external customer inquiries and complaints ensuring that contact is made by appropriate City staff and issues are resolved or final communication has occurred. Develop reports and make presentations and recommendations to the department head. Act as department liaison for bids and contract renewals, ensuring policies and procedures are followed. Compile information to complete reports and presentation for department staff, including but not limited to conducting research into varied concerns and topics by gathering data as well as evaluating and summarizing findings. Exercise independent judgement and discretion, institute recommendations for office processes to better serve internal and external customers. Perform all other work as needed or assigned. Oversee processes such as Best Practices coordination and auditing, facility needs for PD buildings and is the department liaison for the City Attorney's Office for council agenda items and administrative awards. Prepare all Police related City Council agenda items, which includes drafting of City Council resolutions and ordinances. Coordinate complex events, including managing multiple logistics such as site selection, invitations, website promotion and registration, background presentations, agendas and programs, and complaint resolution. Prepare memos and information to be published in the Reading file, as necessary. Organizational Supervision - Applies to full personnel management responsibilities including selection, discipline, grievances and formal performance evaluations for a position's direct reports plus all employees reporting up through subordinates, which will include approximately 36 employees. Develops, administers, monitors, and coordinates budget for various segments of the department - current fiscal year budget accountability up to $59 million. Makes decisions that are guided by overall Departmental goals, priorities and policies. Job requires interpreting goals and priorities into action steps and delegating responsibility for completion; applies broad latitude in regard to methods and approaches but must obtain approval for actions that have policy, service or cost implications. Interacts with Department Managers and Directors, Assistant City Manager, City Manager, Mayor and Council, and other agencies, vendors, governmental entities. MINIMUM REQUIREMENTS EDUCATION/EXPERIENCE Bachelor's degre