Client Interaction: Greet clients warmly, manage check-ins, and address inquiries with professionalism and empathy.
Appointment Management: Schedule, confirm, and manage appointments, ensuring efficient use of the veterinary team's time.
Communication: Facilitate clear communication between clients and veterinary staff, relaying important information and updates.
Transaction Processing: Handle payments accurately, maintain financial records, and process invoices.
Record Keeping: Maintain and update client and pet records, ensuring confidentiality and accuracy.
Office Support: Assist with administrative tasks, ensure the reception area is tidy, and manage inventory of office supplies.
Requirements
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Familiarity with veterinary software or willingness to learn
Compassion for animals and their owners
High school diploma or equivalent; experience in a veterinary or medical setting is a plus
Why Join Us?
At Common Companion Vet Co., you'll be part of a dedicated team committed to exceptional pet care and client satisfaction. We offer a supportive work environment and opportunities for growth within the company.
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Benefits
Health insuranceDental insuranceVision insurance401(k)Performance bonus
Additional Information
Job Description: Customer Service Representative at Common Companion Vet Co.
Position Overview:
As a Customer Service Representative, you will be the first point of contact for clients at Common Companion Vet Co. Your role is crucial in creating a welcoming and efficient environment for both clients and their pets.
Amerivet · Ccvcor - Atlanta, GA