Residence Concierge
ExternalFull-timeOn-siteToday
Excel
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Responsibilities
- Identify and document all requests, expectations and biographical information for owner, residents and guest profiles to facilitate creating personalized experiences
- Handling of all resident requests & bookings through email, phone or personal communication & following up within a prompt timeframe
- Review daily arrivals and identify special requirements with the Doorperson, Engineering and Housekeeping
- Act as a liaison for our owners & guests. Greet owners, residents and guests upon arrival, completing the arrival and departure process, all service standards are followed
- Assist with delivering packages and luggage as needed to condos