Residence Concierge

Responsibilities

• Identify and document all requests, expectations and biographical information for owner, residents and guest profiles to facilitate creating personalized experiences
• Handling of all resident requests & bookings through email, phone or personal communication & following up within a prompt timeframe
• Review daily arrivals and identify special requirements with the Doorperson, Engineering and Housekeeping
• Act as a liaison for our owners & guests. Greet owners, residents and guests upon arrival, completing the arrival and departure process, all service standards are followed
• Assist with delivering packages and luggage as needed to condos