Program Manager

About the role

We are seeking an experienced, strategic, and results-oriented Program Manager to lead the delivery of complex, high-impact technology programs across the Morningstar Retirement organization. This role is responsible for owning program outcomes end-to-end, ensuring alignment with business strategy, and driving execution across multiple teams and stakeholders. You will partner closely with engineering, product, and business leadership to deliver initiatives that create measurable value. The ideal candidate brings a strong balance of program leadership, operational rigor, and critical thinking, with the ability to manage complexity, influence stakeholders, and scale delivery capabilities across the organization. Key Responsibilities Own Program Strategy and Outcomes - Own the successful delivery of complex, cross-functional technology programs, ensuring alignment with business objectives and measurable outcomes. - Define program scope, objectives, success metrics, and execution approach in partnership with senior leadership. - Ensure programs deliver on time, within scope and budget, while maintaining high quality and stakeholder satisfaction. - Drive prioritization and trade-off decisions to align delivery with strategic goals. Lead Cross-Functional Program Execution - Oversee multiple concurrent programs, coordinating across engineering, product, and business teams. - Manage dependencies, risks, and constraints across teams to ensure seamless execution. - Maintain program governance, including planning cadences, status reporting, and decision frameworks. - Coordinate resources and timelines across globally distributed teams. Provide Strategic Visibility and Influence - Provide data-driven insights on program health, risks, dependencies, and delivery trends to influence leadership decisions and guide strategic priorities. - Communicate program progress, key milestones, and risks clearly to senior executives and stakeholders. - Serve as a trusted partner to leadership, ensuring transparency and alignment across the organization. Drive Operational Excellence and Scale - Drive continuous improvement in program management practices to increase organizational delivery capacity, predictability, and operational efficiency. - Standardize program governance, planning, and reporting frameworks across teams. - Identify and implement improvements that enhance execution speed, quality, and predictability. Enable Effective Delivery Practices - Promote Agile and hybrid delivery methodologies as appropriate to program needs. - Ensure teams are equipped with the tools, processes, and guidance needed to deliver effectively. - Use delivery metrics and performance insights to improve execution and outcomes. Leverage AI and Modern Tooling - Identify and implement opportunities to leverage AI and automation to enhance program management, including forecasting, risk identification, reporting, and decision support. - Partner with technology teams to introduce tools that improve visibility, efficiency, and data-driven execution. - Champion modern, scalable approaches to program management supported by intelligent tooling.