Mech Pilot / Specialist (Tracy, CA)

About the role

As a Mech Specialist, you will be the primary engineer to operate our product at the customer site, and be the first point of contact for troubleshooting issues, and providing communication to our development team. This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions. You'll lead on-site investigations, coordinate fixes, and interface tightly with our Development team. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders. ***Expense paid training will be onsite in Redwood City, CA prior to working at client site*** Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

• Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering or related field
• 3+ years in field service, product support, or hardware debugging roles in robotics, automation, or complex electromechanical systems
• Physical ability to perform service tasks in warehouse environments, including equipment access, lifting, and calibration
• Comfortable working extended hours or on-call rotations for high-severity incidents.

Additional Information

About Dexterity At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We're starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we're customer-obsessed? Every decision, large and small, is driven by one question - how can we empower our customers with robots to do more than they thought was possible? Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We're a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!

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