Veterans Claims Examiner

About the role

The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Click here for more information about CTAP eligibility on OPM's website. To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 06/15/2026. GRADE REQUIREMENT: To receive CTAP selection priority, your grade level upon Reduction in Force must be at least GS-05, GS-07 with promotion potential of at least GS-9. MINIMUM QUALIFICATIONS: You may qualify based on your experience and/or education as described below: GS-05 Grade Level: Specialized Experience: Applicants must have three years of progressively responsible experience, one year of which was equivalent to at least the GS-04. General experience is defined as experience that demonstrates the ability to: (1)Analyzing problems to identify significant factors, gather pertinent data; and recognizing solutions; (2)Planning and organizing work; (3)Communicating effectively orally and in writing. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: 4 year course of study leading to a bachelor's degree GS-07Grade Level: Specialized Experience: Applicants must have one year of specialize experience equivalent to at least the next lower grade in the normal line of progression (GS-5). Specialized experience for this position is defined as: Counseling individuals about federal, state, or local benefits by explaining legal provisions, regulations, or decisions to a variety of audiences. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: 1 full year of graduate level education or superior academic achievement. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary. The EBS will be required to talk for long periods of time, which occasionally puts a strain on the throat/vocal cords. There are no other special physical demands required to perform the work. There may be some walking, standing, and carrying of light items such as papers, books, claims folders, and files from one desk to another or for returning to storage. Extensive use of a computer and a telephone with a headset is required.