Technical Service Engineer

About the role

As a Senior Technical Service Engineer, you will help drive our goals by: - Acting as the primary technical contact for customers across the AMOG (ammonia, methanol and other gases) catalyst portfolio, providing expert support and guidance - Delivering technical service through customer visits, audits, troubleshooting and remote support to address both routine and complex plant and catalyst issues - Partnering closely with Sales and Technical Service colleagues to support evaluations, projects and customer requirements - Representing the technical voice of the customer by feeding insights and market intelligence back into the business - Managing and prioritising technical activities independently to meet business-critical timelines - Expanding technical capability beyond core expertise to support a broader range of catalyst technologies Key skills that will help you succeed in this role: - Degree in Chemical Engineering or a related scientific or technical discipline - Experience in catalysts, absorbents, chemicals and/or additives within industrial environments - Strong knowledge of chemical plants, refineries or related process industries - Proven customer-facing experience with the ability to communicate complex technical concepts clearly - Ability to work independently, manage priorities and drive continuous improvement - Eligibility for a Transportation Worker Identification Credential (TWIC) and ability to enroll in DISA Even if you only match some of the skills, we'd love to hear from you to discuss further!