The Manufacturing Quality Technician is responsible for supporting manufacturing operations. They identify and escalate quality issues seen on the manufacturing floor. The MQ Technician will focus daily on auditing processes, root cause investigations and documenting non-conformance issues.
Responsibilities
Perform Daily Audits for Quality and Compliance
Monitor all production areas for customer requirements, proper SOP, tool compliance and other process & quality issues. Primary focus is in Server Build area
Report feedback of any quality or compliant issues to quality engineers
Ensure all tools and resources are in working order
Support root cause analysis of any quality or compliant issues
Communicate with Manufacturing Engineering Team or Training Team if additional tools, resources, or training is required for the production team
Monitor Quality of Output
Identify potential issues and drive preventive actions on a real-time basis
Ensure corrective actions affecting quality are completed on a timely basis
Perform pilot build inspection for each new product SKU
Create specific SKU audit checklists based on known issues from vendor or customer feedback, or ZT investigations
Investigate and document causes of vendor non-conformance issues in the Quality Incident Report Database
Issue Resolution
Manage/escalate issues impacting quality and communicate to In-Process Quality Control inspectors, leads and Supervisor / managers
Create time-sensitive quality alerts for process gaps, inspections, and reworks
Open Quality Incidents (QI) for supplier quality issues reported during manufacturing
What You Bring
High School diploma or higher
2-4+ years of relevant work experience
Excellent verbal and written communication and interpersonal skills
Ability to prioritize workload and multi-task
Attention to details with high focus on Quality and Process / Product Improvement
Possess a high level of integrity and strong work ethic
Ability to drive improvement efforts
Ability to communicate issues verbally and in writing to all levels of employees
Ability to speak Spanish, preferred but not required
Understanding of ESD Compliance preferred
Experience with Microsoft Office tools (Outlook, Excel, and Word) preferred
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About ZT Systems
Join ZT Systems and help us build technology infrastructure that connects the world.
Benefits
Compensation & Financial Security-Competitive base salary-Performance-based annual bonus eligibility-401(k) retirement savings plan-Tuition reimbursement for eligible education programsHealth & Wellness-Comprehensive medical, dental, and vision coverage with access to leading providers-Mental health resources and employee wellness support programs--Company-paid life and disability insuranceTime Away & Work-Life Balance-Paid time off (PTO) and company-paid holidays-Parental leave and family care support programsGrowth & Purpose-Structured training programs and on-the-job learning opportunities-Matching gifts and volunteer programs to support causes you care aboutThese benefits are available to eligible employees and are designed to grow with you as your career evolves. Full benefits and eligibility varies by work location. Learn more about our benefits here.ZT Group Int'l. is an Equal Opportunity Employer and prohibitHealth insuranceDental insuranceVision insurance401(k)Paid time offPerformance bonusParental leave