Business Analyst

About the role

The Francis Crick Institute is Europe's largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We've removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. We are looking for enthusiastic Business Analyst to join us on the Service Design, Business Analysis and Projects team here at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value. As a Business Analyst, you'll act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you'll shape end to end user journeys and help improve how the organisation works. You'll bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you'll identify opportunities to optimise processes and influence stakeholders towards the best solutions, including alternative tools or approaches where appropriate. This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You'll combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed. Whether your experience comes from IT or another area of a business, what matters most is your ability to analyse, influence and connect ideas. An interest in technology is key, and you'll be supported to develop your skills through structured training, including the BCS Business Analysis International Diploma. This is a great opportunity to grow your career in a collaborative, purpose led environment at the intersection of science and technology.

Responsibilities

• You will:
• Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys
• Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re-design business processes
• Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need
• Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working
• Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders' need
• Create meaningful, visual service design and business analysis documentation
• Contribute to design, build and deployment of technical solutions
• Please click here for full job description
• About you
• You will have:
• Demonstrate relevant work experience, ideally in research, academic, science or technology industries*
• Close working knowledge of IT systems that support a business function*
• Close working knowledge of an organisation's business processes
• Ability to articulate and visualise complex problems and technical concepts to non-technical stakeholders
• Demonstrate critical analysis of business systems and processes*
• Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog
• Experience of mapping current and future business processes, system and data flows
• Experience of identifying improvements to process, practice or

Benefits

Additional Information

Salary for this Role: From £43,467 with benefits, subject to skills and experience. Job Title: Business Analyst Reports to: Anita Jena-Smol Closing Date: 15/Jun/2026 23.59 GMT Job Description: Job Title: Business Analyst Details of the role: Working pattern : This is a full-time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office 3 times a week, or more, as required. Salary: From £43,467 with benefits, subject to skills and experience. Application closing date: 15th of June 2026 at 23.59pm

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at crick? Share your experience