Umgc · (europe) Kaiserslautern (staff)-germanyPrepare for this interview
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UMGC in Europe Human Resources Benefits Administrator Location: Kaiserslautern Administrative Headquarters, Kaiserslautern, Germany Employee Classification: Overseas Regular, 100%-Time, Grade 005 The Human Resources (HR) Benefits Administrator provides day-to-day administration of employee benefit programs for overseas employees across Europe, the Middle East, and Africa. The position serves as a primary operational liaison for employees, managers, Payroll, Finance, HR Systems, and benefit vendors to ensure accurate, timely, and compliant delivery of health, retirement, and related benefit services. SPECIFIC RESPONSIBILITIES INCLUDE: Track medical and dental clearance documentation for employees assigned to CENTCOM/AFRICOM locations in coordination with the designated medical vendor to confirm employment eligibility in accordance with military regulations, the General Data Protection Regulation (GDPR), and the Health Insurance Portability and Accountability Act (HIPAA). Administer and communicate mandatory and voluntary group benefit plans including health, retirement, supplemental retirement accounts (403(b), 457(b), term life, long-term disability, Bridge, and COBRA for new, current, and former employees. Lead the operational execution of the annual open enrollment cycle for overseas employees to include the development and distribution of open enrollment communications including announcements, instructions, FAQs, reminders, webinars, and meetings. Conduct audits and invoice reconciliations in various systems as required to ensure payroll deductions are accurate and resolve any discrepancies with the Finance Office, Payroll, and third-party vendors. Review and provide constructive feedback on global HR policies to ensure the information applicable to the overseas divisions is properly captured and reflected accordingly. Support absence administration as required in accordance with global policies and work with employees, managers, and vendors to ensure timely processing of events. Execute system test cases as required, assist with troubleshooting, identify process gaps, implement improvements, and maintain standard operating procedures and job aids. Develop and maintain benefits-related content on approved HR platforms, facilitate employee benefits briefings and ongoing employee education initiatives, and manage shared email accounts ensuring timely responses. COMPETENCIES Attention to detail Confidentiality Communication Problem solving Organization
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