Operations Manager

About the role

Presto runs a busy dry-cleaning and laundry factory that serves customers across Singapore every day. We are looking for an Operations Manager to take full ownership of how the factory floor runs - production flow, manpower, standards, discipline, and the cleanliness and order of the workplace - so that quality and turnaround stay consistent however busy we get. The Operations Manager leads daily factory production at Presto, making sure all garments are sorted, processed, and ready on time. You will work closely with management and ground staff to spot problems early and turn them into practical fixes. This is a hands-on role on the factory floor: you will both plan and run the floor, think clearly, act early, and follow through without being told.

Responsibilities

• Production & manpower
• Ensure the sorting and packing operations run smoothly and output is ready on time
• Allocate manpower based on daily volume; spot shortages early and decide when overtime is needed
• Reprioritize stations when manpower is constrained
• Ensure all agreed process changes and new SOPs are carried out, and follow up daily on compliance (e.g. colour testing, QC checks)
• Cleanliness, order & discipline
• Keep the factory clean, tidy, and well-organized at all times - own housekeeping and floor order (e.g. 5S routines) as a daily habit, not a one-off
• Conduct regular walk-throughs to maintain workplace cleanliness, order, and safety
• Maintain discipline across a multilingual workforce and hold staff firmly to standards
• People & communication
• Resolve staff conflicts fairly and early, before they affect the work
• Act as the communication bridge between management and ground staff
• Keep team morale stable without compromising standards
• Problem-solving
• Use CCTV and data to identify mistakes and recurring operational issues
• Investigate root causes before proposing solutions, and present structured problem statements to management
• How You'll Do It
• Plan manpower around actual daily volume, not guesswork
• Act early on shortages instead of reacting late
• Investigate root causes before jumping to solutions
• Use CCTV and data to find what is really going wrong
• Present problems clearly and in a structured way, with proposed fixes
• Follow through until every action item is fully closed
• Hold standards firmly while keeping the team steady and motivated
• Communicate clearly in both directions - up to management and down to the floor
• Suggest solutions instead of waiting for instructions
• What You Bring to the Role
• Experience leading a production line, factory floor, or operations team
• Strong sense of ownership - takes full responsibility for outcomes, follows through without supervision, and treats production targets as long-term commitments rather than daily firefighting
• A track record of running a clean, orderly, well-disciplined floor
• Ability to plan manpower and reprioritize under pressure
• A calm, fair approach to discipline and conflict resolution
• Comfortable leading and communicating across a multilingual team - Mandarin important; Malay, Vietnamese, or Burmese an advantage
• Structured problem-solver who looks for root causes, not quick patches
• Hands-on and present on the floor - leads from the front, not behind a desk
• Self-driven and independent, with high personal standards and strong attention to detail
• What Success Looks Like
• Production flows smoothly and garments are ready on time, even on high-volume days
• The factory is clean, tidy, and well-organized every day - without anyone having to chase it
• Staff are disciplined, productive, and clear on what is expected; conflicts are resolved early and fairly
• Standards hold consistently, without constant oversight from the owner
• Why This Role Matters
• This role keeps the engine of Presto running. The focus is not on firefighting day to day, but on building a disciplined, clean, and well-run production floor that delivers on time, holds high standards, and keeps improving.
• How to Apply
• Send your CV and a short note on a floor or team you've turned around to hr@prestodrycleaners.com.sg

Additional Information

Operations Manager Presto Drycleaners Pte Ltd - Singapore Location: Toa Payoh factory, Singapore (on-site, factory floor) Reports to: CEO Employment type: Full-time

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