Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program/congress details
Use business program management system to run program from contract turn-over meeting to final bill completion.
Handle and negotiate any additional hotel needs, Congress needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.
Communicate between Information Technology support and clients for web requirements on assigned programs.
Coordinate and possibly attend site inspections as needed. Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements. Conduct programs debrief with client.
Maintain accurate records, system input, and complete file management as outlined in Amex GBT M&E and client policies and procedures for ToV reporting.
Promote positive team environment as a positive role model. Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness.
Review processes and offer solutions/additions as needed. Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.
Requirements
1-3 years meeting planning experience
Ability to communicate effectively and professionally with all levels of management and clients.
Neat and professional appearance.
Ability to work accurately and timely - in order to meet deadlines.
Ability to be flexible and handle change well.
Proven aptitude for technology and/or software solutions and analytical skills required.
Microsoft Word and Excel experience - Advanced level.
Ability to learn meeting industry technology (CVENT).
Advanced oral and written presentation skills required.
Ability to travel by airplane, boat, rail and/or car with travel up to 20%.
Location
Mexico
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The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by
Benefits
Health insuranceFlexible scheduleParental leave
Additional Information
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Function as primary client liaison and lead for assigned Pharmaceutical Congress programs. Handle pharmaceutical Congress meetings and events through the implementation of strategy, delivery of objectives and execution of logistics, while effectively working with clients. Responsible for coordination of program planning from post contract execution to final billing for Transfer of Value reporting, while providing unparalleled levels of customer service on all programs. Work closely with client contact to understand and meet program objectives/outcomes. The scope of this position is dependent upon assigned account/programs. Duties will vary from client-to-client and program-to- program.
Travelhrportal · Mexico