Responsible for onboarding Guggenheim's separately managed accounts, coordinating across the front, middle, and back offices to ensure efficient workflow and rigorous follow-up with internal departments including AML/KYC, Legal, and Compliance
Escalate issues with client onboarding with regard to third-party service provider platforms
Work closely with trade operations and portfolio managers on third-party service provider platforms
Coordinate with third-party service providers to ensure timely communication of all required operational information for client accounts
Liaise with various departments to ensure tasks are completed timely and accurately
Provide expertise as an operational subject matter expert with regard to onboarding and operational maintenance of Retail SMAs
Work with Operations, Legal, Distribution, and members within the Investment Management Group among others to review and ensure scalability in existing and new processes
Assist with various ad-hoc and special projects as directed by management
Requirements
Undergraduate degree
5+ years of work experience in investment management or financial services
Highly proficient use of Microsoft products; especially skilled in Excel, Visio, and Word
Experience with trading systems and third-party service provider platforms
Experience working in an organization with colleagues and departments across geographies
Strong attention to detail and highly organized with daily oversight and accountability to responsibilities
Experience working with investment management marketing and distribution teams
Strong time management and prioritization skills
Critical thinking skills to identify and escalate non-standard issues to management
Capability to engage in multiple initiatives simultaneously
Keen focus on detail with extraordinary attention to quality work products
Skills to analyze and manage large sets of interconnected data and information
Experience designing, documenting, and implementing processes a plus
We are not seeking agency assistance for this role
We are unable to consider candidates who require current or future visa sponsorship for employment in the United States. Candidates must be authorized to work in the US without current or future visa sponsorship or transfer.
Salary Range
Annual base salary between
$100,000.00-$115,000.00
Additional Information
Position Summary
Guggenheim Investments seeks a self-motivated individual to join its Client Service Support ("CSS") team. Reporting to the Head of Client Service Support, this role is part of a highly integrated and visible team responsible for coordinating all fixed income SMA client operational requests and onboarding and offboarding accounts. The position presents a unique opportunity working across the organization to provide a centralized and cross-functional viewpoint. Part of one's success will be cultivating relationships across business areas including but not limited to Client Services, Portfolio Management, Trading Desks, and Operations.
Day-to-day, this individual will work closely with the Client Service Executive on all outstanding client items, ensuring timely resolution and clear communication.
Central to this role are exceptional communication and listening skills with the ability to ask pointed and open-ended questions necessary to provide accurate responses to clients. The ideal candidate will have an eagerness to learn and apply their knowledge, and the ability to thrive in a fast-paced environment where it is important to prioritize and manage a multi-stream workload. Strong attention to detail and being highly organized are essential, as this role requires daily oversight and accountability to responsibilities.
The position is located in our New York City office.
Guggenheiminvestment · New York, NY