Delivery Manager (Chapter Lead) - Hybrid

About the role

We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy. We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. As a Delivery Manager (Chapter Lead), you will have the opportunity to build and maintain a team of High Performing software engineers. You will be responsible for the staffing of your chapter, act as a coach, building and developing your chapter members, understanding and identifying their development needs as well as organizing the resource allocation of chapter members to squads and orchestrate the performance of the chapter. In the agile context, you will also participate as a 'hands-on' squad member to contribute to the success of a squad as well as to retain and grow your people management skills as well as technical expertise. Chapter Focus Area - Messaging Tribe - Cluster focusing on Swift's critical service - FIN and RMA service The FIN Delivery Manager (Chapter Lead) will be responsible for leading a team of experts focused on the design, development, and evolution of various FIN components, focusing FIN Services, FIN lower layer and interface components like - UNN, NI, ensuring their seamless integration and optimal performance within the global financial ecosystem. This role combines technical leadership with people management, fostering development of engineering skills, a culture of excellence and continuous improvement. Responsible to design, code and test software solutions whilst evolving the architecture and technical stack and meeting security standards. As a Delivery Manager (Chapter Lead) , you are responsible to hire, coach, and motivate team members of your chapter in order to build a group of talented software and test engineers that can deliver value in their squads. This activity is expected to take up to 50% of your time and includes: Select and recruit squad members with skills to meet projected demand and to have qualified, competent and motivated chapter members. Work with the Product Owners and the Engineering Lead to organise the chapter member assignment in squads. Coach chapter members on best practices and software design patterns to use in their respective products. Ensure transversal consistency of knowledge for functional (software component design and usage), and technology areas (e.g. C++, Java, Python, PLSQL, cryptography, middleware, databases), create a culture of excellence and continuous learning and ensures professional growth of chapter members Set up knowledge sharing between chapter members and participate in cross-tribe knowledge sharing. Develop and design and development programs to fill identified gaps. Maintain deep understanding of current technology, database management, programming practices, and future trends through ongoing education, conference attendance and industry press. Build a network within and outside the Chapter, maintains relationships with all relevant stakeholders and makes sure they are consulted and informed when needed. Ensure chapter members understand the relevant IT policies and standards to apply in their domain. Set annual objectives and conduct mid-year review and year-end performance appraisal of chapter members. Orchestrate the feedback collection from Product Owner, Agile Coach, Squad members, and stakeholders to assess development needs and agree on skills development goals for chapter members. Perform administrative reviews and approvals for chapter members As a squad contributor , a portion of your time/capacity must be spent collaborating with your squad and chapter to achieve the key objectives and results at either squad or tribe level. Illustrative for engineering CL's, Your individual contribution can encompass following activities (but not limited to): Work closely with Squad Product Owner and other squad members to deliver the squad objectives Participate in all squad meetings, solution, testcases reviews as a squad member Application design, coding and peer code review, testing and test automation Technical POCs ; Feasibility study including generating reports Production & Customer