VVIP Manager (SFBA) - FIFA World Cup 26™

External

Wwecorp · San Francisco, Canada

Full-timeOn-siteToday

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About the role

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. We are searching for a talented, motivated and highly detailed V/VIP Manager to join our team to help in the planning and delivery of amazing experiences for the FIFA World Cup 26™ VVIP and VIP Hospitality programs. The VVIP and VIP (V/VIP) programs are carried out in the highest quality and lounges and suites and offer the most exclusive and private hospitality accompanied with top-tier service in a FIFA Football Stadium.

Responsibilities

As the V/VIP Manager you are responsible to support the On Location V/VIP Hospitality and FIFA Guest Operations Teams by performing certain tasks, whereby your role will include key responsibilities such as:

Assist with leading the on-site execution of the V/VIP lounge guest experience, including branding, entertainment, staffing, and décor from set up to break down.

Ensure the delivery of exceptional, world-class hospitality service to all guests.

Monitor hospitality suppliers to ensure quality, budget compliance, and risk management.

Address and escalate queries related to stadium infrastructure and technical aspects of guest areas.

Work with catering teams and FIFA to manage VIK sponsor needs and ensure implementation aligns with agreed plans.

Participate in planning meetings, provide updates, and prepare documents to support guest experience initiatives.

Fill in the required reports and escalate necessary issues to the central team.

Report to your specific Venue Manager and Sr. Director for your day-to-day tasks.

Join weekly calls with FIFA Guest Ops teams.

Understand how to read and utilize diagrams .

Manage event timelines and contact lists .

Liaise with venue and operations managers to facilitate logistics such as load-in & load-out scheduling.

Assist with creating production schedules.

Ensure successful knowledge sharing and post-event debriefing for Guest Operations and On Location.

Administrative & Other Responsibilities

File Storage

Expense Reports

Take meeting notes

Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Experience/Qualifications Needed:

Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a bachelor's degree in Sports/Hospitality Management, Business Management, or a related field.

Minimum 5 years' experience in the hospitality and/or sports industry preferably including admin responsibilities, on-site event experience, event production, working on large-scale budgets, working with medium to large teams.

Extensive knowledge of stadium operations, guest services, hospitality, and large-scale event delivery

Proven experience managing end-to-end VVIP/VIP hospitality programs at major sporting or international events

Highly organized and process-oriented

Attention to detail, carefully following instructions and checking work for accuracy

Ability to multi-task and remain calm in high-pressure situations

Strong communication, interpersonal, negotiation and conflict resolution skills

Good timekeeping and work ethic that is characterized by commitment, motivation, and energy

We'd Love If You Also Have These:

Knowledge of SharePoint | Smartsheets | Microsoft Teams | Zoom

Prior experience with large-scale sporting events a plus

Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary

Fluent in English. Spanish and/or French proficiency is a plus

Travel: Must be adaptable with work and travel schedule and be available to travel for work during holidays as well as being available throughout the full months of May-July 2026 during the FIFA World Cup. This position may require up to 10-25% travel.

*This role will be paid as a weekly rate of $2200, based on 40 hours per week.*

VVIP Manager (SFBA) - FIFA World Cup 26™

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