Client Relationship Manager (Host Engagement)

Responsibilities

• Build & Manage Host Relationships
• Own a portfolio of commercial host relationships from outreach through active program participation
• Lead multi-channel outreach efforts including email, phone, and in-person engagement
• Build trust with property owners, tenants, facility managers, and site stakeholders
• Serve as the primary day-to-day point of contact for hosts throughout the engagement lifecycle
• Drive Pipeline & Outreach Strategy
• Develop and execute outreach strategies across target geographies
• Maintain accurate CRM data and pipeline reporting
• Track conversion metrics, onboarding timelines, and engagement trends
• Identify bottlenecks and proactively adjust outreach strategies based on data and market insights
• Coordinate Cross-Functionally
• Partner closely with Legal, Engineering, Deployment, Marketing, and Program Management teams
• Coordinate onboarding workflows and contracting milestones
• Surface risks early and keep internal teams aligned to deployment timelines
• Translate field feedback into actionable recommendations for program and process improvements

Requirements

• 5+ years of experience in customer-facing roles such as account management, partnerships, business development, customer success, or stakeholder engagement
• Experience managing long-cycle, multi-stakeholder relationships
• Strong communication and relationship-building skills
• Ability to independently manage pipelines, priorities, and follow-through
• Experience using CRM systems like Salesforce or HubSpot
• Comfortable working cross-functionally in a fast-moving environment
• Ability to travel up to 33% as needed
• Bonus Points For
• Experience in energy, infrastructure, real estate, or related industries
• Familiarity with DER, battery storage, or utility programs
• Experience working with commercial property stakeholders or municipalities
• Exposure to contract-driven engagement or onboarding workflows
• At Sparkfund, we value curiosity, adaptability, relationship-building, and the ability to learn quickly just as much as traditional career paths or titles.
• Why Sparkfund?
• Mission-driven work supporting clean energy deployment
• Collaborative, people-first culture
• Flexible vacation policy and strong work-life balance
• Competitive compensation and benefits
• Opportunities to help shape growing programs and processes
• Hybrid work environment with meaningful autonomy and ownership
• Compensation & Benefits
• Medical, dental, vision, disability, and life insurance
• 401(k) with employer match

Benefits

Additional Information

About Sparkfund Sparkfund is the deployment services company utilities rely on to take DERs from grid edge to grid core. With over a decade of experience as a utility services company, Sparkfund has pioneered a smarter approach to deploying distributed assets as part of a fast-growing grid. Through its Distributed Capacity Procurement (DCP) model, Sparkfund enables utilities to plan, deploy, and dispatch DERs at the scale and pace necessary to meet load growth demand and unlock the full value of the grid. We support program design, assessment of DER grid value, host engagement, and value chain management to ensure on-time, on-budget deployment of distributed resources with maximum grid value and lowest cost. With more than 3,500 projects deployed across 43 states and more than 300MW of energized assets constructed, Sparkfund is transforming buildings into a valuable extension of the grid for the benefit of our society. At Sparkfund, we partner with utilities, property owners, and organizations to deploy distributed energy solutions that help modernize infrastructure and accelerate the clean energy transition. We're looking for a relationship-driven, highly organized Client Relationship Manager to help grow and manage the host partnerships that make our deployments possible. This role sits at the center of outreach, relationship management, onboarding coordination, and cross-functional execution. You'll work directly with commercial property owners, tenants, facility managers, and internal stakeholders to move projects from first conversation through successful participation in Sparkfund programs. If you're someone who thrives managing relationships, building pipelines, solving problems, and keeping moving pieces aligned - while operating with a high level of independence - we'd love to talk.

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