Sr. Manager, Learning Systems & Operations

Responsibilities

• Set the learning systems strategy and roadmap, aligned to business priorities and learner needs
• Connect architecture, platform tools, workforce systems, and operations into a single, scalable system, with clear ownership, dependencies, risks, and success measures
• Lead and grow a high-performing team through strong coaching, clear expectations, and intentional development of individual strengths and expertise
• Establish and maintain clear processes for requirements, launch readiness, testing, and change management
• Build a systems function that enables clear, confident decision-making at all levels, reducing dependency and improving speed and quality of execution
• Maintain working knowledge of LMS platforms, entitlements, and system integrations
• Partner with Product, Engineering, Analytics, and Delivery teams to turn business needs into working solutions
• Identify capability gaps and invest in building the skills, structure, and leadership depth needed to scale the function
• What You'll Need to Succeed
• Bachelor's degree or equivalent practical experience in SaaS, customer education, or learning technology
• 5+ years of experience in learning systems, enterprise platforms, or technical program leadership
• 3+ years of people leadership experience, leading global, cross-functional or matrixed teams
• Experience owning or contributing to complex system initiatives in a fast-paced environment
• Working knowledge of learning technologies, including learning management systems, access rights, or workflows coordinated across systems
• Familiarity with workflow or project management tools (e.g., Workfront)
• Ability to operate effectively in ambiguous environments and make sound decisions
• Clear, concise communicator with the ability to influence both technical and business collaborators
• Strong problem-solving and analytical skills
• Knowledge of Adobe products or ecosystem a plus
• About Adobe
• Let's Adobe together
• Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
• Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
• AI Use Guidelines for Interviews:
• At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we th

Additional Information

Opportunity Adobe is seeking a leader to own the Learning Systems & Operations function for our Premium Learning Subscription (PLS) business. This role is responsible for building and running the systems ecosystem that enables high-quality learning experiences across digital, cohort-based, and instructor-led programs. You will lead a multi-disciplinary team across platform architecture, systems program management, workforce planning, and LMS operations. You'll set direction, drive execution, and partner with Product and Development, Curriculum and Instructor teams to deliver reliable, scalable solutions.

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