People Operations Lead / HR Business Partner

About the role

About the Role We're looking for a People Operations Lead / HR Business Partner to join GetVocal AI and help build scalable people operations across France and Europe. This is a hands-on role covering HR operations, employment compliance, onboarding, performance processes, workforce planning, and manager support. You'll work closely with the CEO and department heads to create practical people processes that support a fast-growing SaaS startup. This is a full-time role based in Paris, with regular in-office collaboration. What you'll do Manage day-to-day people operations across France and Europe. Support employment compliance, HR documentation, and local people processes. Coordinate with EOR providers, payroll partners, and external advisors where required. Create and maintain employee policies, including our first employee handbook. Build a structured onboarding process for new joiners. Support managers with performance, feedback, employee relations, and retention topics. Partner with leadership on workforce planning, headcount forecasting, and contractor planning. Support compensation and benefits benchmarking to help maintain fair and competitive practices. What we're looking for Must Have: Experience in HR, People Operations, or HR Business Partnering within a SaaS startup or scale-up environment. Strong knowledge of French employment practices and hands-on experience building people processes in a lean team. Nice to Have: Exposure to European employment practices, EOR management, payroll coordination, employee handbook creation, performance frameworks, workforce planning, or compensation benchmarking. What we offer High ownership and autonomy Diverse, international team across Europe Exposure to cutting-edge AI, voice, and enterprise deployments Fast-paced environment with strong learning curve 25 days holiday + public holidays Private healthcare (based on country- but for France it's 50% coverage for you, and 100% Coverage for your kids Swile (France only) Pension contribution ESOP/VSOP (shares)

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