The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating claims, as well as collaborating with suppliers and stakeholders while offering technical support.
Responsibilities
Support the implementation of the Claims strategy to enable the delivery of overall business targets.
Maintain current knowledge of insurance guidelines, policy changes, and modifications.
Maintain good client relationships with insured individuals, agents, service providers, and the general public.
Provide claim management for various types of insurance claims.
Identify and implement strategies to minimise Claims Costs and Leakage.
Respond to client requests following service standards.
Assist with the negotiation of claims settlements.
Participate in relevant meetings to share and develop strategy, knowledge, and best practices.
Identify and resolve issues or anomalies non-compliant with policies and procedures.
Assist with the daily review of reports and ad hoc reporting.
Mentor and coach junior staff as required.
Work Experience:
Necessary Work Experience includes:
Moderate relevant experience.
Preferred Work Experience includes:
Experience in a claims department or the insurance industry.
Experience handling claims within the respective line of business.
Requirements
Necessary Qualifications include:
Tertiary Degree or equivalent combination of education and work experience.
Relevant insurance qualifications
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working - a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US .
Why QBE? What if you could have a positive impact - at work and in the world?
At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
Join us now, so you can be part of our success - and we can be part of yours!
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Supplementary information
Global Disclaimer:
The duties listed in this job description do not li
Benefits
Health insurance401(k)Remote work optionsPerformance bonus
Additional Information
Primary Details
Time Type: Full time
Worker Type: Employee
Claims Specialist - Accident and Health
Location: USA - MA, Marblehead; Atlanta, GA
Work Arrangement: Hybrid or Remote
The salary range for this role is: $76,000-125,500K
Qbe · Marblehead, MA