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Principal Customer Service Engineer at Cadence

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Principal Customer Service Engineer

External

Cadence · Livonia 01

Full-timeOn-siteToday

CADFortranLinearPython

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Responsibilities

Lead delivery of FEA‑based engineering consulting projects across multiple industries
Develop end‑to‑end simulation workflows tailored to customer needs
Perform advanced analyses including linear/nonlinear stress, thermal, modal, frequency response, and dynamic simulations
Process and mesh complex customer CAD geometry

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Prepare technical reports and deliver results presentations to customers

Support presales activities including discovery calls, technical reviews, and solution proposals

Estimate project scope, cost, and schedule to support new business acquisition

Collaborate closely with commercial account managers on account planning and execution

Mentor and support other members of the Customer Service Engineering team

Deliver custom workflow or application‑specific training as needed

Travel to customer or test sites as required (up to 10%)

Required Qualifications

U.S. Citizen or Green Card holder

BS in Mechanical Engineering or equivalent discipline

Minimum 7-10 years of professional experience with Multiphysics CAE tools (e.g., Nastran, Ansys, Abaqus)

Strong experience managing multiple technical projects independently

Proficiency in programming/scripting, including Python. (experience in Fortran, C/C++, batch scripting a plus)

Experience with APIs, scripting, and data formats (XML, JSON)

Familiarity with complex computing environments (local, cloud, HPC, VM)

Excellent written and verbal communication skills

Customer‑focused mindset with strong problem‑solving abilities

Willingness to work through project completion, including occasional off‑hours

Requirements

MS in Mechanical Engineering or equivalent
Active or prior security clearance
Background in aerospace analysis and qualification workflows
Expertise in advanced analysis areas such as: Implicit/explicit nonlinear FEA
Multibody dynamics coupled with FEA
Composite and elastomer modeling
PCL (Patran Command Language) and DMAP programming
Prior experience in customer‑facing technical consulting roles
MSC software experience (Nastran, Apex, Patran, Marc, Dytran, Actran, Cradle, Simufact)
BETA CAE software experience (ANSA, META, EPILYSIS)
Interest or experience in AI‑driven workflow automation
We're doing work that matters. Help us solve what others can't.

Benefits

Dental insuranceVision insurance401(k)Paid time offEquity / stock optionsPerformance bonus

Additional Information

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence's Physical Systems Design & Analysis group is seeking a Principal Customer Service Engineer (Principal CSE) to support our Finite Element Analysis (FEA) and Virtual Manufacturing & Costing (VMC) team. This team provides advanced simulation services across Automotive, Aerospace, Defense, Medical, and Power Generation industries. This role is ideal for an experienced simulation engineer who enjoys solving complex customer problems, leading technical engagements, and contributing to both project delivery and presales activities.

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