As a Principal Solution Architect reporting directly to our CTO, you'll be the trusted technical authority in the US for our most strategic customers-handling sophisticated integrations and high-stakes escalations across diverse environments (CDN, WAF, cloud-native, mobile, web, API) .
You'll dive deep into traffic data and network flows to solve complex challenges, defend against automated threats, and turn customer insights into product evolution-while establishing technical excellence standards that scale across the organization..
This is a senior individual contributor role for someone who thrives on solving hard problems, owning critical customer relationships, and driving technical excellence across teams.
🛠 Hands-On Technical Leadership
Serve as the go-to technical expert for large-scale, complex customer environments, owning post-sale integration success and long-term stability.
Partner closely with support, pre-sales, product, engineering, security, and DevOps teams to implement scalable bot & fraud mitigation strategies in diverse infrastructures (CDNs, WAFs, cloud-native environments, etc.).
Provide deep technical guidance across mobile, web, and API protection use cases, ensuring robust, low-latency deployment architectures.
⚙️ Integration Expertise & Engineering Problem solving
Lead architectural and implementation discussions with customer stakeholders, from network security engineers to application developers.
Diagnose and resolve high-impact challenges across JavaScript injection, SDK instrumentation and integration into web or network components.
Troubleshoot complex issues with traffic logs, and observability platforms.
Design and deliver tailored implementation plans and integration templates to enable rapid, secure deployment and updates.
🤝 Customer Advocacy & Technical Advisory
Deliver clear, compelling technical narratives that align with customer business goals and security strategies.
Assist Customer Success and Sales in identifying and executing on technical opportunities for expansion
Act as a voice of the customer in cross-functional forums, influencing roadmap and feature prioritization based on field insights.
📚 Enablement & Internal Impact
Feed the Enablement, tech and product teams with technical insights from the field.
Mentor other customer-facing engineers, sharing deep domain knowledge and best practices across the team.
Identify and propose process improvements, documentation & tooling enhancements, and automation opportunities to improve customer engineering velocity.
It would be great if you have :
10+ years experience with web application architectures , including mobile, web, and API layers
Expertise in supporting & integrating technical solutions across mobile, web, and network layers
Proven success in enterprise-scale integrations or solution engineering .
Comfortable operating at the intersection of security , DevOps , and customer advocacy .
Strong technical communication, advisory, and mentoring abilities
Expertise web/app/API security, or fraud prevention
Proficiency in traffic analysis (Data viz tools), scripting (Python/JS), or observability tools (grafana, prometheus, etc.).
Bonus
Expertise in Bot Management
Strong technical communication, advisory, and mentoring abilities
Experience with machine learning signals or security model tuning .
What are the next steps?
You x Talent Acquisition Manager : first interview and cultural fit
You x Engineering Manager : technical and cultural fit + Take-home technical challenge
You x Team: Presentation and review of your "technical proposal" with the team
You x Member of the leadership team - Discussion about DataDome vision and "raison d'être"!
Now you really met everyone! Welcome to DataDome :)
Benefits
Vision insurancePerformance bonus
Additional Information
**⭐ About the team:
DataDome** stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the 2024 Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it's not about knowing who's real, it's about what they intend to do.
With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 400 billion attacks annually . Experience protection that outperforms with DataDome.
Ddome · - New York City