Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Uses organizational and unit/department resources efficiently.
Manages work schedule efficiently, completing tasks and assignments on time.
Contributes to opportunities and processes for continuous improvement.
Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
Collaborates with the RN to assist in addressing patient safety and legal issues.
Clarifies with the RN any special procedures or observations necessary.
Communicates patients' progress toward desired outcomes and diagnostic results to RN as appropriate.
Reports consistently patient data in a concise and thorough manner.
Documents patient care activities and patient data accurately using appropriate documentation forms and or information systems.
Gathers data necessary for planning the care of patients to include intake, output, and vital signs.
Assists with admission, orientation of patient and family to room, discharge and transporting of patients.
Observes patients carefully for significant changes.
Assists in the delivery of direct patient care under the supervision of a Registered Nurse and receives written and/or oral assignments and direction.
Maintains Education Record and participates in annual competencies.
Partners with manager to create a plan to provide employee with the necessary skills to deliver up-to-date patient care.
Provides Warm Open Welcome to all patients, visitors, and staff.
Provides accurate information and timely updates to patients and other customers in a manner that shows genuine caring concern.
Assists with house-wide and department-wide Quality Improvement activities.
Required:
High school graduate or equivalent.
Medical terminology, proficient in English, verbal and written communication skills.
CPR - Basic Life Support
Preferred:
Proficient in phlebotomy/blood draws/EKG/glucoscans
Nursing Assistant Certification
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Health insuranceVision insuranceEquity / stock optionsPerformance bonus
Additional Information
The Perioperative Care Tech reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
A clinically competent Perioperative Care Technician who works under the supervision of the RN in delivering skilled and effective direct and indirect perioperative care and all related functions. Utilizes initiative, strives to maintain steady level of productivity. Assists in maintenance of a safe and clean environment. Participates in the department's continuous quality improvement and activities.
Northwesternmedicine · Winfield, IL