Location: Hybrid in office with 30% travel required.
Reports to: Manager, Solutions Architect
Work as a client-facing member of the Customer Enablement Team
Work with a team of networking and software professionals to deliver Axon technology to clients across various industries including public safety
Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements
Manage technical projects remotely and at client sites
Engage with public safety's technical and non-technical leadership to communicate project progress
Work with account management team to ensure customer needs are being met
Ensure the highest level of service for Axon software deployments
Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon's products
Recommend deployment plans for the identified integrations that drive key outcomes for the agency
Work closely with product, sales, software engineers, and agency technical stakeholders to understand agency goals and program outcomes
Work with the Director of Integrations and developers to build and document integrations and support requirements
Write code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration)
What You Bring
Bachelor's Degree or equivalent work experience
2+ years of experience in analyzing and developing technical systems and software solutions
Knowledge of APIs structures and systems integration (REST, SOAP)
Intermediate skills in SQL, Python, Java, and Cloud (AWS and/or Azure)
Networking knowledge and experience in implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems
Understanding of Linux frameworks, including containerization platforms (Docker preferred)
Familiarity with cloud technologies as well as software development packages and data management tools
Demonstrated system-level understanding of enterprise software systems
Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment
Enthusiasm and commitment to AXON's Mission, Core Values, and Program Mission
Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
Handle confidential and highly sensitive information
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Benefits
Dental insuranceVision insurance401(k)Remote work optionsEquity / stock optionsPerformance bonusParental leave
Additional Information
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Axon · Boston, MA