Training Liaison Manager

About the role

Support the Manager Training Services and Training Managers through review of training authorisations (TCAs), licence renewals, and prerequisite assessments Be the key link between clients, Account Executives, Planning, and Training teams to deliver seamless, compliant training solutions Build strong client relationships through proactive engagement, clear communication, and exceptional service Lead and support a team of training administrators and instructor records specialists Ensure all instructors are fully authorised, qualified, and aligned to fleet and regulatory requirements Coordinate training requirements, resolving scheduling conflicts and shortfalls before they impact delivery Monitor client progress and facilitate approval of remedial training where required Support Training Managers during production meetings and key operational activities Drive performance through KPI development, tracking, and continuous improvement Collaborate across teams to ensure no training opportunity is missed and key targets are exceeded Contribute to a positive, high‑performing team culture and support colleagues as needed Undertake additional responsibilities in support of business priorities as required