Overseeing experience design for digital communications and websites, integrating user research and content strategy
Leading user-centered design and development projects, including prototyping and enhancing web and mobile user experiences
Managing the expansion of digital delivery channels to improve user interaction with the company's diverse communications
Assessing product positioning within the company's online presence, aligning with overall site strategy and user needs
Authoring interaction and functional specifications to guide the development of user-centric digital solutions
Evaluating rival products and advocating for design solutions that distinguish the company's offerings
Innovating through research and testing to develop leading-edge design solutions that advance user experience
Acting as a key resource for design and strategy, mentoring colleagues and setting priorities within the user experience domain
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Requirements
Experience Design, Visual Design, Wireframing
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Additional Information
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
This job entails independently directing user experience strategy, overseeing research, and guiding cross-functional teams in innovative projects. It includes mentoring colleagues to enhance the company's digital presence and ensuring excellent user interaction across various digital platforms.
Job Description
Comcast · Philadelphia, 1701 John F Kennedy Blvd, PA