Partner closely with product leadership to shape product vision, strategy, and roadmaps aligned to both near-term priorities and long-term goals
Own key product initiatives end to end, from customer research and ideation through execution and delivery
Lead discovery by conducting in-depth customer research and synthesizing insights into actionable, well-developed product recommendations
Present clear options, tradeoffs, and recommendations to support informed product decisions
Collaborate closely with engineering, data, and technical partners to translate ideas into feasible, high-quality solutions
Manage internal and external stakeholders by filtering feedback and aligning client needs with broader product strategy
Lead and participate in agile ceremonies, driving rapid iteration while maintaining alignment with leadership
Requirements
Ability to work confidently and independently in ambiguous problem spaces while collaborating closely with stakeholders on major decisions
Strong customer research skills with a demonstrated ability to translate insights into product improvements and solutions
Technical fluency that enables effective collaboration with engineering and technical teams, including asking thoughtful questions and evaluating proposed solutions
Experience owning features or initiatives across the full product lifecycle
Strong communication skills with the ability to influence without authority
Comfort balancing strategic thinking with hands-on execution
Bonus Points
Benefits
Vision insurancePerformance bonus
Additional Information
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider Craft Education as the next step in your career.
Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.
At Craft, we're revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.
Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.
If you're looking to join the work-based learning revolution, we'd love to talk with you. At Craft, you'll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldn't be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you'll consider joining us.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Technical 409
Pay Range: $127,700.00 - $191,500.00
Job Description
Come make an impact with the future of Craft
As a Senior Product Manager in the Craft Education Division of WGU, you will own Craft's reporting and analytics products-built on ThoughtSpot-which help apprenticeship programs stay compliant, see whether learners are on track, where retention is breaking down, and where to intervene
Working with a high level of autonomy and in close partnership with product leadership, you will shape the medium- and long-term vision for reporting and analytics, lead discovery with both internal teams (Customer Success, Sales, Research) and the external program administrators, employers, and learners who consume embedded reports inside the platform, and drive initiatives end-to-end from research through delivery.
This is a role for someone who can move independently on strategy and execution while staying tightly aligned with leadership on the decisions that matter most.
Wgu · Nashville, TN