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Senior UX Designer

External
dept logoDept · Amsterdam, Netherlands
Full-timeOn-siteToday
Conversion OptimizationCRMDesign SystemsMoveUX Design
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Responsibilities

  • Map, define, and optimize high-performing, mobile-first customer journeys across multiple touchpoints and channels.
  • Translate complex brand strategies into seamless digital campaign journeys spanning paid media, CRM, landing pages, PLPs, and PDPs.
  • Balance brand objectives with conversion-focused UX principles, identifying funnel friction points and proposing fast, pragmatic solutions.
  • Substantiate design choices with clear annotations, interaction models, and suggestions for animation.
  • Create prototypes to validate concepts and iterate intelligently on component-based design systems.
  • Brief, mentor, and manage junior designers to ensure flawless project delivery.
  • Own the client relationship from a UX perspective, confidently presenting concepts to senior stakeholders and navigating feedback smoothly.
  • Collaborate fluidly across disciplines, partnering closely with visual designers and engineering teams to ship exceptional products.

Requirements

  • Senior-level UX design experience rooted deeply in e-commerce and full-funnel digital campaigns.
  • A proven track record of designing end-to-end digital journeys across paid media, CRM, and major commerce touchpoints (PLPs, PDPs).
  • Strong understanding of how brand storytelling translates into digital setups that drive both user engagement and commercial performance.
  • Deep knowledge of e-commerce best practices, conversion rate optimization (CRO), and user psychology.
  • Familiarity with diverse digital campaign assets (talent/collabs, lifestyle, category, product) and how they function across the awareness-to-conversion funnel.
  • Advanced proficiency working within, and intelligently iterating on, complex component-based design systems.
  • Exceptional communication and presentation skills-you talk business metrics just as well as user flows.
  • A pragmatic, fast-moving mindset: you know exactly when to innovate and when to execute efficiently to meet deadlines.

Benefits

A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year.24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named 'Agency of the Year' at both The Lovies and The Webby Awards.Awesome clients. Whether big, small, local or global - at DEPT® you'll get the opportunity to work with all of them. And we celebrate all of our successes together!You can discover even more employee benefits here .WHY DEPT®?We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that mHealth insurancePaid time offFlexible schedule

Additional Information

Senior UX Designer Amsterdam, hybrid DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Gant, Inter Milan, bol.com and Just Eat Takeaway. We don't do boring, templated e-commerce. As our Senior UX Designer, you're here to tackle complex challenges and transform them into beautiful, smart, and high-converting digital products. Sitting within our Experience & Engineering team, you'll be the bridge between stunning brand storytelling and ruthless conversion optimization. This role is about setting the standard for mobile-first customer journeys, guiding design direction without needing day-to-day oversight, and commanding the room when presenting to senior client stakeholders.

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