Maine · Augusta, MEPrepare for this interview
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If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Public Service Manager III Opening Date: June 8, 2026 Closing Date: June 22, 2026 Job Class Code: MA34 Grade: 34 (Confidential) Salary: $84,697.60 - 120,265.60 per year Position Number: 03030-4438 Location: Augusta Core Responsibilities: The Medicaid Management Information System (MMIS) Associate Director provides business systems and technical leadership for Maine Integrated Health Management Solution (MIHMS) and other components of the Medicaid Enterprise System (MES). (Please see the Agency Information section below for more information.) The position oversees critical technology systems and associated vendors, supports the Office of MaineCare Services (OMS) to appropriately understand and plan for the impacts of large systems implementations, and drives MaineCare to continually look for ways to strategically improve its systems in ways that benefit staff, members, and providers in alignment with MaineCare's priorities. The position will supervise and provide leadership direction to 2-3 direct reports and 14-15 indirect reports and will work highly collaboratively with MaineCare's fiscal agent to ensure that teams are aligned with OMS and the Department of Health and Human Services (DHHS) business needs and priorities. This position will be a member of the OMS Senior Management Team. In that capacity, the position will serve as a senior level liaison to other teams within and outside OMS, promote cross-team collaboration and communication, lead complex technology-related initiatives, contribute to budget and legislative planning, advise senior and executive leaders on MES topics and issues, and provide updates on project progress and advancements of key priorities. To accomplish this, the person in this position must understand how the teams' work is connected to the work of other teams within OMS and other state agencies. As a senior leader within the office, this position must be able to understand, professionally and confidently represent, and promote the work, values, and priorities of the division, Office, and Department to both internal and external audiences. The person in this position must be able to think critically and creatively, be solution-oriented, take a high degree of initiative, show good judgment, and work under minimal supervision. Typical responsibilities and duties include: - Supervising teams to ensure that work is appropriately assigned, prioritized, scheduled, and executed in accordance with agreed upon plans and supporting direct reports to learn and grow. - Developing a working knowledge of MIHMS and associated systems and applications while being able to elicit, assess, and incorporate others' more detailed subject matter expertise. - Making decisions and/or providing recommendations to other senior leadership regarding approaching and prioritizing system changes and operational issues. - Reviewing and responding to escalated issues, questions, and decisions from team members, other colleagues, or the fiscal agent. - Reviewing and approving MIHMS system changes before they move to development. - Assessing fiscal agent adherence to and performance against contract requirements, negotiating with the fiscal agent, and drafting new fiscal agent contract language based on changing business needs. - Overseeing and providing strategic advisement on the process to request and secure enhanced federal funding for the MES from the Centers for Medicare & Medicaid Services (CMS), and contributing to such requests related to MIHMS. - Strategically engaging with CMS related to enhanced federal funding requests and contributing to the development of such requests. - Monitoring new state and federal initiatives and regulations that will have major MIHMS impacts and working with the fiscal agent and OMS colleagues to coordinate response and planning. This position reports to the OMS Chief Operating Officer.
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