Strong attention to detail and ability to manage time‑sensitive work
Knowledge of financial disbursement or payment approval processes
Ability to analyze information, resolve exceptions, and apply judgment Clear written and verbal communication skills
Proficiency with AWD, Infor CB, Excel, Outlook, and Adobe Acrobat
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
Manulife is an Equal Opportunity Employer
Working Arrangement
Hybrid
Benefits
Flexible schedule
Additional Information
We're looking for an Admin Coordinator to join our Retirement Operations team at MBPS. In this role, you are expected to support specialized administrative and operational support focused on managing high-value transactions and ensuring accuracy, compliance, and timely processing. It supports the department by coordinating approvals, maintaining data integrity, monitoring reports, and enabling smooth execution of financial and operational workflows.
Position Responsibilities:
Coordinate and monitor approval workflows, ensuring timely completion and adherence to approval hierarchies
Review and validate transactions for accuracy, completeness, and compliance with established policies
Manage approval levels and routing, ensuring proper authorization based on defined thresholds
Maintain accurate documentation and records for all transactions and approvals
Handle exceptions and perform reconciliation to resolve discrepancies and ensure data integrity
Collaborate with cross-functional teams and provide regular reports on transaction status, issues, and trends
Required Qualifications:
1-2 years of experience in transaction processing and report handling
Bachelor's degree or equivalent work experience in operations, finance, banking, or shared services
Experience with financial disbursements, withdrawals, or payment processing is preferred
Familiarity with coordinating approvals and working within a controlled operating environment is an advantage
Amenable for fixed night shift schedule
Manulife · Quezon City