Administration Officer

Benefits

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Who We Are! 🌍 Africa has the world's youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world's youngest continent. Educate! prepares youth in Africa to learn, earn and thrive in today's economy by: Introducing an employment-focused school subject into secondary and Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women. To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa. Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. We have been backed by top foundations such as Imaginable Futures , Livelihood Impact Fund , Jack Dorsey's #startsmall , CIFF and Echidna Giving . Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award , and has been highlighted by the World Bank's S4YE's Impact Portfolio , an Al Jazeera documentary , BBC , The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator . In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work. Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. Good to note: To Our Awesome Applicants! 🚀💫 We know that incredible candidates sometimes hesitate to apply if they don't meet every requirement. If this role excites you, we encourage you to apply! We're looking for passionate individuals who believe in our mission and can bring unique perspectives to our team-not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply. Position Overview The Administration Officer serves as the backbone of operational efficiency, orchestrating seamless support across four pillars: Administrative & Logistics Support, Front Desk & Office Management, Hotel Bookings for Staff, and Asset Oversight. By ensuring staff and guest needs are met, maintaining a secure and well-functioning office environment, coordinating travel and accommodation, and safeguarding organizational property, the Administration Officer transforms routine operations into a reliable framework that empowers teams, enhances productivity, and sustains organizational excellence What You'll Do🌟 Administrative and Logistics support to staff and guests (30%) Prepare monthly airtime, Closed User Groups(CUG), and data schedules in a timely and accurate manner. Ensure availability and functionality of work tools (phones, laptops, MiFi devices, etc.) for all staff. Coordinate with service providers and the IT team to maintain reliable office fibre internet connectivity. Manage meal delivery services (breakfast and lunch), ensuring accuracy of orders and addressing staff feedback on vendor performance. Respond promptly to issues raised through the Admin Help Desk, providing timely resolutions. Arrange transportation, hotel bookings, and meal provision for international guests, update guest trackers, and ensure a pleasant visitor experience. Support international travel for local staff, including booking flights, airport transfers, travel insurance, updating the international travel tracker, and ensuring a smooth travel experience. Book accommodation for local staff traveling within the country, ensuring adherence to defined SOPs. Plan and manage logistics for office-based events (e.g., retreats), including booking meeting rooms, coordinating meal delivery, and arranging necessary materials such as stationery, projectors, and speakers. Front Desk and General Office Management (30%) Welcome and attend to guests at the reception desk, ensuring timely assistance and a positive overall experience. Maintain cleanliness and presentation of the front office area, including the lounge, throughout the day. Monitor office access and register visitors to uphold safety, security, and protection of office property. Report suspicious activity or individuals to safeguard staff and premises. Manage office communications, including calls on the landline, mail delivery, and guest messages to staff. In charge of opening and closing office premises and ensuring individual offices are well locked at the close of day. Ensure safety of premises by enforcin

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