Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements
Develop business requirement documents (BRDs), user stories, and process models to support solution delivery
Analyze current and future state processes to identify gaps and recommend improvements
Collaborate with stakeholders and technical teams to translate business needs into system solutions
Produce high-quality deliverables including reports, presentations, and consulting documentation
Requirements
4+ years of experience as a Business Analyst, ideally within Retail Energy
Experience with CIS/Billing, EDI, Customer Care, Sales, or C&I/Mass Market products
Strong skills in requirements gathering, process mapping, and stakeholder engagement
Experience working in consulting or professional services environments preferred
Bachelor's degree in a relevant field such as Business, Finance, Computer Science, or similar
Bonus Points For
Experience across energy domains such as wholesale, settlements, or utilities
Exposure to consulting methodologies such as business case development or process optimization
Familiarity with data modeling, business architecture, or basic scripting
Experience contributing to reusable consulting assets (e.g., frameworks, templates)
Advanced degree in a related discipline
Why Join Capco
Deliver high-impact technology solutions for Tier 1 financial institutions
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a team shaping the future of digital financial services
Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
Medical, Dental, Vision coverage
401(k) with employer match
Paid parental leave and dependent care support
Tuition and wellness reimbursement programs
Access to employee discount platforms and commuter benefits
AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
Business Analyst - Retail Energy Location: New York, New York (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Support retail energy transformation by translating complex business needs into effective technology solutions.
The Role As a Business Analyst specializing in Retail Energy at Capco, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, consulting experience, and deep understanding of retail energy processes.
Capco · - New York