Operations Manager (3PL)

Responsibilities

• Provided strategic leadership for site operations, overseeing warehouse activities, facility layout optimization, and the implementation of automation solutions to improve operational efficiency.
• Drove cost optimization initiatives through rigorous management of labour, overtime, third-party services, and operational expenditures while identifying cost-effective alternatives.
• Acted as the primary commercial and operational liaison for key customers, supporting contract renewals, business reviews, and scope expansion opportunities.
• Led Lean Six Sigma and digital transformation projects to enhance productivity, operational excellence, and customer service performance.
• Held full accountability for site P&L performance, budget management, financial controls, and resource optimization.
• Authorized third-party expenditures, equipment purchases, and operational procurement requests within approved financial authority limits.
• Ensured full compliance with regulatory and statutory requirements, including Workplace Safety and Health (WSH), Ministry of Manpower (MOM), and Singapore Civil Defence Force (SCDF) regulations.
• Conducted performance management reviews, workforce planning, and capacity forecasting to align manpower resources with current and projected business volumes.
• Collaborated with cross-functional teams to drive continuous improvement initiatives, strengthen operational governance, and achieve business objectives.
• Provided leadership and direction to management teams, fostering a high-performance culture focused on safety, quality, productivity, and customer satisfaction.

Requirements

• Degree in Business, Supply Chain, Logistics, or a related discipline.
• 5 to 8 years of relevant experience in a managerial position within Contract Logistics.
• Proven track record in P&L management, Lean implementations, and leading large, multi-functional teams.
• Strong commercial acumen and ability to understand lease terms, pricing models, and SLA penalties.
• Excellent executive presentation skills for leading customer Quarterly Business Reviews (QBRs) and internal steering meetings.
• All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
• Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com
• We regret that only shortlisted candidates will be notified
• People Profilers Pte Ltd
• 20 Cecil Street, #08-09 PLUS Building Singapore 049705
• +65 69509747
• EA License Number: 02C4944
• Registration Number: R1100011
• EA Personnel: Carlo Antonio Dela Cruz

Additional Information

Industry: Logistics Conducive Working Environment MNC Environment

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