Executive Assistant

Requirements

• Previous experience as an Executive Assistant, Personal Assistant, Chief of Staff support, or similar administrative role supporting senior leaders
• Experience supporting C-suite executives, founders, or senior leadership teams
• Proven ability to proactively manage competing priorities and maximise executive effectiveness
• Exceptional organisational skills and attention to detail
• Strong time management skills with the ability to work across multiple priorities simultaneously
• Excellent written and verbal communication skills
• Strong problem-solving ability and a proactive approach to identifying solutions
• Comfortable working independently and exercising sound judgement
• Strong technology skills, including Google Workspace and modern workplace productivity tools
• Experience creating presentations, documentation, reports, and business materials
• Experience managing expenses, budgets, invoices, or other financial administration
• High levels of discretion, professionalism, and confidentiality
• Helpful but not essential
• Experience working within a scale-up or high-growth business environment
• Experience using Notion or similar knowledge management platforms
• Experience supporting multiple stakeholders across a global organisation
• Experience planning internal events, leadership offsites, or company gat

Additional Information

Who we're looking for: We're looking for an Executive Assistant to partner closely with our US-based CEO, helping maximise their impact and effectiveness across the business. This role suits someone who thrives in fast-paced environments, loves bringing structure to complexity, and takes pride in ensuring things run seamlessly behind the scenes You'll act as a trusted partner to the CEO, managing priorities, coordinating schedules, facilitating communication, and ensuring that critical business activities progress smoothly. This is a unique opportunity to work at the heart of a fast-scaling global business, gaining exposure to senior leadership, strategic initiatives, and key business decisions 🌟 The challenge: Enable the CEO to operate at maximum effectiveness by proactively managing competing priorities, streamlining workflows, coordinating complex logistics, and ensuring nothing falls through the cracks. You'll balance strategic support with day-to-day operational execution, helping create leverage across the organisation as Tillo continues to scale 🚀 Where you'll work: This role will be based in Cape Town, you'll be part of our global team, collaborating with colleagues and serving customers across the UK, USA, Australia, South Africa, and beyond. This role will work from our Cape Town office 3 days week 🏢 NOTE: The role requires US working hours, 12pm - 7pm SAST. The Tillo Difference We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals. We're the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. 🌎 Day to day this role will be responsible for Inbox and Calendar Management: Proactively manage and optimise the CEO's inbox, scheduling meetings, appointments, and travel arrangements, anticipating potential conflicts and ensuring efficient time utilisation. Travel Coordination: Arrange comprehensive national and international travel itineraries, including flights, accommodation, ground transportation, and visa requirements, ensuring all details are meticulously planned. Communication Management: Act as a primary point of contact, screening and prioritising incoming communications (emails, calls), drafting correspondence, and ensuring timely and professional responses. Meeting Preparation and Follow-up: Prepare meeting agendas, presentations, and relevant documents. Attend meetings to take detailed minutes, track action items, and ensure timely follow-up. Expense Management: Accurately process and reconcile the CEO's expenses. Information Management: Organise and maintain highly confidential files, documents, and information, both digital and physical, with utmost discretion and security. Research and Reporting: Conduct research on various topics as required, compile data, and prepare reports or summaries. Event and Logistics Coordination: Assist with the planning and execution of company events, internal meetings, and other ad-hoc projects as needed. Office Support: Support the Workplace Manager and CEO with general management of the Cape Town office; liaising with building management, setting up for internal/external meetings and topping up snacks/drinks. Ad-Hoc Projects: Undertake special projects and initiatives as assigned by the CEO, demonstrating flexibility and adaptability.

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