10+ years of operations experience supporting channel partnerships, partner program management, or indirect sales in a scaling SaaS company.
Solid understanding of channel sales models and key partner types (e.g., VARs, ISVs, MSPs, GSIs).
Experience working with international or multi-region partner ecosystems.
Proven ability to build scalable processes for onboarding, enablement, and partner lifecycle management.
Excellent interpersonal and communication skills with a customer-first attitude.
Experience using Salesforce for reporting and driving data driven decisions
Comfortable collaborating across departments, especially sales, marketing, and operations.
Work collaboratively across organizations
Must be articulate with strong writing and presentation
Proven analytical and problem-solving abilities
Able to work under stress and handle multiple critical priorities
Very strong work ethic with "can-do, roll up sleeves to figure it out" attitude
Ability to leverage a supporting team of Account Executives, Client Success Managers, Pre-Sales Engineers, Lead Generation, and Marketing
10+ years of sales and partner management experience in a global software or IT services company.
Familiarity with software support services, managed services, or third-party support models.
Ability to influence and negotiate with senior stakeholders, both internally and externally.
Comfortable with CRM and partner management tools (e.g., Salesforce).
Record of sustained and significant quota over-achievement.
Experience working in a fast-paced, team-oriented, collaborative environment
Experience partner/alliance for major software vendors (e.g., SAP or Oracle) or System Integrators or Global enterprise companies.
Deep understanding of the respective region's enterprise IT ecosystem, including ERP vendors (SAP, Oracle), resellers, referral, system integrators and consulting partners.
Location
São Paulo, Brazil
Education
Bachelor's degree in Business, IT, or related field. MBA a plus.
Language
Fluent English (spoken and written)
Why Rimini Street?
Benefits
Performance bonus
Additional Information
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.
Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
We are actively seeking a Global Partner Program Director to join our team, reporting directly to the GVP of Global Partners, Alliances & Channels. This hybrid role is based at Rimini Street's São Paulo corporate office.
Position Summary
We are seeking a motivated and detail-oriented Global Partner Program Director to support the strategy and growth of our reseller, referral, and channel partner programs. This role will be responsible for, partner onboarding and enablement, , and revenue contribution from the channel ecosystem. The ideal candidate brings hands-on experience operationalizing indirect sales environment.
Essential Duties & Responsibilities
Partner Onboarding & Enablement: Develop onboarding processes, training resources, and certification programs to ensure partners are ramped and ready to drive revenue.
Pipeline & Revenue Growth: Collaborate with sales to co-create partner pipeline strategies and drive net new ARR through channel-sourced and influenced deals.
Performance Analysis & Optimization: Track partner performance, measure program success (KPIs like partner-sourced pipeline, activation rate, win rate), and optimize based on insights.
Cross functional Collaboration: Act as a bridge between internal sales teams, marketing and external partners to coordinate joint efforts, webinars, etc, and help operationalize the co-selling motion.
Partner Systems & Tools: Manage Salesforce to ensure partner data integrity and leverage data in decision-making.
Riministreet · Sao Paulo, Brazil