Zone Coordinator- Bed Stuy, Bushwick and Williamsburg

About the role

The New York City Housing Authority (NYCHA)'s Office of Resident Economic Empowerment & Sustainability (REES), situated within NYCHA's Department of Resident Services, Partnerships, and Initiatives (RSPI), is charged with working to develop, and implement programs, policies, and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development. NYCHA has implemented a Zone Model approach, which leverages NYCHA's and partner resources to expand economic opportunity for public housing residents through place-based service coordination. Through this approach, REES enables NYCHA to (1) Generate more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA's spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development; (3) Reduce the duplication of services - better investing limited resources; (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders; and (5) Drive more resources and investment into public housing neighborhoods. Each zone is overseen by a dedicated REES Zone Coordinator, a neighborhood focused service coordinator and partner manager who uses local knowledge and resident needs to identify, coordinate and attract economic empowerment partnerships and resources for residents of public housing in those specific geographies. REES is seeking a dynamic Zone Coordinator, Bed Stuy, Bushwick and Williamsburg who will serve as project and partnership manager with a community-based focus, providing place-based service coordination for NYCHA residents in these NYCHA neighborhoods. The Zone Coordinator will help to identify, coordinate and attract economic empowerment resources for residents of public housing in those specific geographies with a special focus on a few key NYCHA developments and execute a portfolio of strategic projects that achieve clearly defined outcomes, including Jobs-Plus, a place-based employment program designed to increase the earnings and employment of working-age residents through customized employment services, financial counseling, rent-based incentives and peer to peer support. Responsibilities shall include, but not be limited to the following: 1. Oversee the Zone model approach for a specific geographic area, serving 8,000-12,000 households on average. 2. Assess neighborhood need and service gaps. Identify key adult education, training, workforce development, financial literacy and asset building and business development stakeholders and resources within a specific geographic area. 3. Establish formal partnerships, through an application and evaluation process, with relevant economic opportunity services providers. Establish and manage formal agreements and/or contracts with partner organizations. 4. In collaboration with partner organizations, develop, manage and execute, a portfolio of strategic projects that connect residents to critical services and achieve clearly defined outcomes measures. Set defined performance targets for projects and manage effectively to reach intended outcomes. Manage relationships with key internal and external stakeholders to advance project outcomes. 5. In the NYCHA neighborhoods of Bedford Stuyvesant, Bushwick and Williamsburg, maintain and build a local referral and recruitment infrastructure utilizing the web-based referral system and other referral tools. Leverage partner organizations, frontline NYCHA staff, and key stakeholders. Strategically leverage NYCHA and REES communication channels when executing all projects and initiatives. 6. Identify neighborhood economic opportunity needs and gaps and work with partner organizations, as well as key REES staff and community stakeholders, to develop strategies for securing additional resources and/or launching pilot initiatives with the potential to scale. Establish partner networks, based on local need, to meet key service area gaps and leverage best practice. 7. Manage relationship with HRA funded Jobs-Plus program (serving the developments of Armstrong I, Armstrong II, Lafayette Gardens, Marcy, and Tompkins Houses) to ensure that there is a strong working relationship between the Jobs-Plus contractor staff and NYCHA's frontline staff, as well as with the residents of the respective developments. In addition, connect Jobs-Plus sites to opportunities, organizations and resources that can support the sites and JP member in achieving their goals. Act as a liaison with property management and the Jobs Plus sites to encourage an increase in residents participating in a rent incentive associated with the program. 8. Regularly manage project performance through quantitative and qualitative analysis.