Business & Revenue Analyst

About the role

This position will assist in revenue performance monitoring, analysis, and financial optimization of the Business and Revenue portfolio for the City of Charlotte Aviation Department (Charlotte Douglas International Airport). This role will primarily support the agreements under the Concession Program (Food & Beverage, Retail, Advertising, Services, etc.) with an emphasis on billing, reporting and analysis of financial data, but will also assist with other lines of business. This position requires a critical and independent thinker analyst who can master complex financial structures quickly and provide accurate, fast-turnaround results. Responsibilities include: monitoring all monies paid to the City from the concession program to ensure compliance with contract terms, maintaining concession performance reports and performing detailed data analysis. Beyond concessions, this role will assist the larger Business & Revenue team with various analytical and administrative tasks as needed. Major Duties & Responsibilities: Ensure all contractual required payments, billings, reports and processes associated with financial terms are met and in compliance. Work with tenant stakeholders and partners to develop strong working relationships to ensure that all accounts are properly established and maintained. Review and validate reported sales, MAG (Minimum Annual Guarantee), and percentage rent for accuracy and contractual compliance Review existing concession agreements to assess financial terms, including allowable expenses within profit share calculations, rent structures, escalation clauses, audit rights, and reporting requirements Analyze revenue performance across concession categories, identifying trends, risks, and opportunities for growth Perform reconciliations and investigate discrepancies, providing clear root-cause analysis and recommendations Develop and maintain dashboards, models, and reports to track KPIs and support decision-making Support forecasting and budgeting through data-driven insights Recommend enhancements to strengthen financial protections, improve clarity, and align with industry best practices