Sub Advisory Client Relations Manager, VP-SVP
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About the role
Sub Advisory Client Relations Manager, VP-SVP - Global Client Relations - New York PineBridge Investments, A MetLife Investment Management company. MetLife Investment Management (MIM) has successfully acquired PineBridge as of December 30, 2025. MetLife Investment Management and PineBridge Investments now have more to offer; broader reach, deeper insights and specialized capabilities - forming a top-tier global investment platform. Together, we have more than $700 billion in assets under management as of September 30, 2025 and aim to deliver consistent risk-adjusted returns. From multi-asset, equities, and fixed income to private credit and real estate, we offer specialized capabilities backed by a broader global reach and regionally grounded insights tailored to investor needs. What sets us apart isn't just the breadth of our platform and capabilities - it's how we partner. Across both firms, we share a strong investment culture that prioritizes partnership, transparency and accountability. We believe that our clients benefit from direct access to decision-makers and reinforced by a culture that views decisions through the client's perspective. Join us and experience the excitement of working with the brightest minds in the industry, shaping the future of asset management. The role will be based in New York with the expectation of a hybrid work model. The Vice President or Senior Vice President, Client Relations Manager, will be responsible for managing and expanding existing strategic intermediary and institutional relationships with a focus for Americas Retail and Intermediary Business, with a focus on sub-advisory 40-Act relationships, wealth platforms and asset aggregation partners. This role blends strategic relationship management, advance client servicing, distribution support and sales influence, serving as a senior point of contact for all clients across the channel. The individual will contribute to retention, asset growth and platform penetration efforts across the channel. This role will serve as an ambassador and client advocate within the firm, ensuring seamless representation of our organization to clients. This role will oversee the full client life cycle, acting as the lead liaison between clients and internal investment, distribution, product and operational teams. The role will touch all asset classes and requires an advanced understanding of the asset management business given the added complexities of supporting intermediary clients. The Client Relations Manager will possess advanced knowledge across asset classes (e.g., public fixed income, equities, private markets, multi-asset) and across investment vehicles (e.g., mutual funds, ETFs, closed-end funds, CITs, SMAs). The Client Relations Manager reports directly to the Head of Americas Client Relations with a functional reporting line into the Head of Intermediary & Retail, Americas. A dedicated Associate will report into the Client Relations Manager. Primary Responsibilities: Strategic Relationship Management - Serve as the senior relationship manager for key sub-advisory, intermediary and institutional distribution partners - Own day-to-day and strategic relationships with assigned clients o Wirehouse platforms o Large RIAs and RIA aggregators o Insurance and retirement platforms - Lead & coordinate quarterly and annual business reviews - Develop and execute strategic account plans in partnership with sales leadership and consultant teams - Develop and maintain senior-level relationships with institutional intermediary clients, including a significant focus on the traditional sub-advisory channel. - Act as the primary coverage person for assigned intermediary relationships - Build long-term strategic partnerships to increase assets and retention - In collaboration with sales, create and execute client-specific relationship plans to drive net new flows and revenue growth Client Service, Communication, Reporting - Deliver high-touch service across all aspects of the client lifecycle (onboarding, ongoing support, issue resolution) - Lead/assist with meeting preparation, execution, and follow-ups - Ensure consistent and proactive communication with clients regarding market developments and firm updates - Lead/oversee deliverables including reporting, performance updates, investment commentaries, presentations, compliance certifications, RFPs, due diligence questionnaires (DDQs) and platform/account-related requests Internal collaboration - Close coordination and collaboration with the senior operations, compliance, legal, product and investment teams - Partner with sales and product specialists Market Intelligence & Business Tracking - Maintain accurate reporting of pipeline, flows, and engagement activity via CRM tools (SalesForce) - Ensure CRM is kept up to date across organizations, contacts, Business at Risk, new opportunities, and account change management - Monitor industry trends across institutional and intermediary dist