Serve as primary liaison with member-facing departments and improve customer experience by executing and maintaining internal service levels in the following areas:
Processing AP payment runs and accurately record payments in Workday, including any required research and reconciliation
Respond to internal and external inquiries related to payments, billing, and account activity
Maintain compliance with internal controls and SOX requirements related to assigned responsibilities
Support monthly accounting close activities and apply accounting principles to ensure accurate financial reporting
Prepare deliverables and support the Finance team in meeting internal and external reporting deadlines, including requests from FP&A, Reporting, Tax, and Audit teams
Track, research, and resolve outstanding payments and collection issues
Generate and distribute invoices, monthly statements, and accounts receivable reports
Process check deposits, maintain accurate customer account records, and apply incoming payments
Identify and implement process improvements within accounting operations
Collaborate effectively with Finance team members and cross-functional partners across the organization
Perform additional projects, analyses, and ad hoc duties as assigned
Requirements
Bachelor's degree in Accounting, Finance, Business, or a related field preferred
2-5 years of relevant accounts payable, accounts receivable, accounting, or finance experience
Experience working in public company environment is a plus
Proficiency in Microsoft Excel required
Experience with Microsoft Dynamics, Workday, or other ERP systems preferred
Excellent interpersonal skills and attention to detail
Strong critical thinking and problem-solving abilities
Excellent written and verbal communication skills with the ability to collaborate across all levels of the organization
Ability to independently research, analyze, and resolve issues
Ability to thrive in a fast-paced, dynamic environment with changing priorities
Benefits
The base hourly range for this position is $25 - $30 on a full-time schedule.Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.Benefits and Perks:Full medical, dental, and vision benefits at no cost to the employeeFour weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)Five-week sabbatical after five years of employmentOpen, casual, pet-friendly, and fun office environmentFree medical health insurance for your pet (1 dog or cat)Paid time off to volunteer at nonprofit organizationsSeattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.For more information about Trupanion, visit https://trupanion.com/aboutLearn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQTrupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.Health insuranceDental insuranceVision insuranceRemote work optionsEquity / stock optionsPerformance bonus
Additional Information
As the Accounts Payable & Accounts Receivable Specialist, you will be a key member of the Trupanion Finance team, supporting the organization in delivering an exceptional experience to both policyholders and employees. We are seeking a detail-oriented and customer-focused professional who thrives in a collaborative environment and enjoys solving problems.
In this role, you will serve as a primary liaison between Finance and member-facing departments, managing critical accounts payable and accounts receivable functions while ensuring accuracy, efficiency, and strong internal service levels. This role offers the opportunity to take ownership of core accounts payable and accounts receivable functions while partnering closely with teams across the organization. You will also play an important role in supporting accounting operations, maintaining internal controls, and driving process improvements,
This position is open to candidates in the Seattle area . You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Trupanion1 · Seattle