Act as a trusted advisor and subject matter expert to employees at every step of their IEL journey; providing care, guidance and coaching while effectively mitigating business risk
Address and resolve complex employee relations matters, including conducting thorough, objective, and well-documented investigations
Build a performance-based culture by engaging with managers and employees; coach managers on nurturing high performance and addressing under-performance on their teams
Provide guidance to employees and managers within their client groups, as well as HR team members on a wide variety of HR processes, programs, policies, and tools
Support leaders in navigating sensitive employee relations matters, including performance management, terminations, and other employment related issues
Appropriately escalate or transition matters to the correct partners, ensuring a seamless handoff and exceptional customer experience
Proactively identify process improvement opportunities and contribute to solutions that enhance efficiency and consistency
Ensure the seamless delivery of our employee experience, driving service excellence with a focus on efficiency and consistency in the experience we deliver
Build and maintain strong, collaborative relationships with stakeholders to improve the employee experience, share information and influence change
Share best practices and collaborate with peers to develop solutions to complex or challenging situations
Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies
Partner with members of the HR team on specific projects on an as needed basis
Requirements
Bachelor's degree
3-5 years of Employee Relations Experience
Ability to communicate ideas and data in a persuasive and appropriate manner
Strong coaching, conflict resolution and ability to have difficult conversations
Excellent organizational skills and attention to detail
Collaborative, innovative and customer-focused
Must possess the ability to thrive in a team-based environment and work effectively with employees of all levels
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite
Ability to travel as needed; a few times each year on average
Preferred:
SHRM-CP or PHR
Experience working with Workday HCM
Workday Pro
Experience supporting a remote client group
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4.
Benefits
Remote work options
Additional Information
The HR Business Partner (HRBP) position is responsible for delivering practical, people-centered HR support aligned with business needs. Serving as a trusted advisor to employees and managers, this role supports employee relations, performance management, and HR policy guidance while ensuring consistency, fairness, and mitigating risk. This role works closely with the managers in the groups they support to promote a positive, high-performance, service-driven culture. This position reports to the Human Resources Director.
Ielfreight · Cincinnati