Lead a team of Banking Operations analysts by setting priorities, coaching performance, and building a high-accountability culture grounded in sound judgment, accuracy, and strong documentation standards.
Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins, ensuring alerts, exceptions, and escalations are reviewed on time and resolved with clear, risk-based decisions.
Build scalable operating frameworks for onboarding, quality assurance, escalation management, and coverage planning that improve consistency as the team and business grow.
Advance Brex's AI-native goals by identifying high-impact use cases, driving thoughtful AI adoption across the team, and partnering on tools and workflows that improve speed, quality, and control.
Partner closely with Compliance, Legal, Product, Engineering, and external banking partners to strengthen controls, resolve issues quickly, and support operational readiness for new workflows and product changes.
Drive continuous improvement by identifying root causes, refining procedures, and advancing automation that increases throughput without compromising control quality.
Translate frontline insights into clear reporting and actionable recommendations for leadership, surfacing trends, risks, and process gaps that matter to the broader Banking Operations strategy.
Requirements
5+ years of experience in US banking operations, payments operations, compliance operations, or a related function within a bank, fintech, or other regulated financial services environment.
2+ years of people management experience, with a track record of coaching employees, raising performance, and building strong, accountable teams.
Working knowledge of high-risk money movement workflows and payment rails such as wires, ACH, checks, SWIFT, or similar transaction monitoring and exception management environments.
Practical fluency wit
Benefits
Remote work options
Additional Information
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Banking Operations at Brex
Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.
Brex · Salt Lake City, UT